Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.
2 Days
Stakeholder engagement is integral to the success of all projects and major organisational change initiatives, regardless of the size of the project. Too often, relationships with stakeholders are managed in an informal or intuitive way. This casual approach to stakeholder engagement is one of the most common causes of project failure which could easily be prevented with better planning.
Project managers, coordinators, community workers or other staff who are responsible for projects with a number of diverse stakeholders.
Participants should be able to:
To become truly effective at work we must achieve a balance of our own time and the needs of the job. This course reinforces the need to take control over your behaviour and become responsible for job outcomes as well as simple processes.
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.
This course covers the essential skills of academic assessment writing. It will support your Higher Education by helping you to develop skills in planning, researching, organising, analysing and presenting written assessments in a cohesive and professional manner, using correct English grammar.
Conflict at work should enable ideas to be tested and new directions to be explored. In this course, you will examine positive and negative conflicts and discover conflict resolution techniques for your work and personal life. This course runs in Perth and Kalgoorlie.