Relentless change and the pressure of market forces place increased demands on organisations to continuously improve their products and services. To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
Market forces place increased pressure on organisations to improve their products and services. To remain competitive in this environment, organisations must continually seek ways to improve all aspects of their business, including workplace relationships, processes, products and services. While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to proactive (plan to get it right the first time).
Through case studies and activities, this practical program will equip participants with the vital skills and knowledge to ensure the quality and continuous improvement approach becomes a natural way of thinking.
Participants should be able to:
- Implement continuous improvement
- Monitor, adjust and report performance
- Consolidate opportunities for further improvement
- Mentor and coach individuals to support change.
Additional fee applies for assessment:
1 x Unit of Competency - Diploma of Leadership and Management, Certificate IV in Business and
Certificate IV in Human Resources
$210 Non Member
$175 Corporate / Professional Member
2 x Units of Competency - Certificate IV in Leadership and Management
$420 Non Member
$350 Corporate / Professional Member
Relationship to Competency Standards
Please click on the qualification link above for Qualification information and total fees.