Lifeline WA
This latest offering in the AIM WA/Lifeline WA Mental Wealth Series provides practical skills and knowledge for your frontline supervisors to respond appropriately to a staff member who is suffering a mental illness - in the best interest of both the employee and the organisation.


Session 1 – Responding to Mental Illness in the Workplace

Many supervisors are very adept at checking in with their staff, however, most are less skilled at responding appropriately when one of their staff says they are not coping. This session examines a range of strategies the supervisor could implement to support the individual and maintain a focus on organisational performance.

Session 2 – Mental Illness – The Law and WHS Risk

The law around dealing with illness and injury in the workplace are at times very precise and at other times very vague. This session explores what should be done to protect the interests of both the individual and the organisation.

Session 3 – Designing and Implementing a Return  to Work Plan

How do you best return someone to work after a period of mental illness is the key question covered in this session. The process requires careful planning, sensitivity and open communication across everyone in the team.

You may also be interested in the following programs:

176 Crisis Intervention - Assisting Distressed Customers and Callers

177 Crisis Intervention - Responding to Challenging Behaviours

Who Will Benefit

Any supervisor or frontline manager with direct reports or others responsible for responding to the needs of staff.

Program Content

Session 1:

  • Are you OK?
  • Choosing the moment to raise your genuine concern for your work colleague’s wellbeing
  • Non-judgemental listening
  • What to say next if they are not OK
  • What not to say if they are not OK
  • Referral to other health professionals
  • When and how often to follow-up.

Session 2:

  • Privacy and disclosure
  • Discrimination after the event
  • Risk mitigation for the organisation
  • WHS issues for the individual and the organisation
  • Workers Compensation.

Session 3:

  • Developing and agreeing on a return to work plan
  • Structuring work to accommodate the return
  • Balancing support and performance
  • Returning to a full-time load
  • Implementing changes to prevent a relapse.
Program code 192
Duration 3 x half days (over 3 weeks)
Time 9.00 AM - 12.30 PM
  • 12 - 26 November, 2018
Location AIM WA Floreat
* Minimum numbers are required for program to proceed
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    Waitlist only
    Limited spaces
    Please contact AIM WA Client Services on (08) 9383 8000 for booking information.

    *Prices Include GST

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