As communication among staff, community and clients becomes increasingly important, managers need to draw on their skills of facilitation. This three day program will assist participants to develop the people skills and group process strategies to facilitate meetings and focus groups.
Prior to attending Facilitation Skills Stage Two, participants are required to have attended the Facilitation Skills Stage One program.
Participants should be able to:
- Participate in facilitated sessions
- Take a client brief
- Choose and use a range of appropriate group process techniques to facilitate an effective outcome
- Demonstrate effective communication when facilitating
- Participate in facilitated peer review.