Develop the personal insight necessary to work effectively with different types of people, avoid unnecessary conflicts, read peoples' reactions and modify your own style when appropriate. When your interpersonal communication works well, you will find your relationships improving and your stress level dropping accordingly.

Overview

This program is designed to develop the personal insight necessary to work effectively with people, to avoid unnecessary conflict situations, to read people’s reactions and to modify your approach when appropriate. Maximise your ability to be viewed positively at work, and in all aspects of your life. Once you have grasped the basic concepts, you will find all of your relationships improving and your stress level dropping accordingly.

Who Will Benefit

People who want to gain greater levels of cooperation at work from clients, co-workers, employees and managers. Those who are having difficulty in work relationships and want to know how to improve the current problem and avoid problems in the future.

Program Content

  • Four behaviours that break down relationships
  • Trigger behaviours and managing emotions
  • Developing the right relationship set
  • Bidding and influencing
  • Facial expressions and body language
  • Reading micro facial expressions
  • Positive emotional ‘bank account’
  • Myers-Briggs Type Indicator (MBTI).

Learning Outcomes

Participants should be able to:

  • Gain an understanding of their personal communication style and how it is viewed by others
  • Improve the management of their emotions
  • Identify and avoid aggression trigger behaviours
  • Respond non-aggressively when challenged
  • Identify positive and negative relationship opportunities at work.

Optional/Additional Coaching Package:

Fees:

(3 x 1 hour):

$900 
 Non Member
$800  Corporate / Professional Member
Program code 171
Duration 3 days
Time 9:00 AM - 4:30 PM
Dates
  • 05 - 07 November, 2018
  • 25 - 27 March, 2019
  • 01 - 03 May, 2019
  • 01 - 03 July, 2019
  • 04 - 06 September, 2019
  • 04 - 06 November, 2019
Location AIM WA Floreat
* Minimum numbers are required for program to proceed
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    Waitlist only
    Limited spaces
    Please contact AIM WA Client Services on (08) 9383 8000 for booking information.

    *Prices Include GST

     

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