Organisations often require knowledge and skills of specialists who don't work directly for them and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this program, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.
Participants should be able to:
- Define the benefits of collaboration
- Identify and remove barriers to the contribution of others
- Use influence and negotiation to manage the impact of power and authority
- Develop a plan for the integration of project teams or diverse contributors to a project
- Manage conflict through open, clear communication.