Managing is not only a downward facing task. Skilful employees know how to manage up and provide support, feedback and input to their manager. This benefits the manager by having fully aligned staff who understand the task and the initiatives the manager is trying to implement.


Why would any boss encourage their staff to attend a program on managing up? The answer lies in the benefits that  accrue from having staff who consider their bosses needs and their preferred style of operating. Staff who know how to manage up, know what’s important to their supervisor, they know how to present information in a way that aligns with the managers way of operating and they know how not to waste their manager’s time. They also know how to manage the moods and emotions of the manager who is under pressure.

Who Will Benefit

Individuals at all levels who want to be more effective in their role and who want to improve their working relationship with their manager – for both their own advantage and to support their manager.

Program Content

  • Role clarity – understanding what it’s like to be the boss
  • Deciding what’s important to your manager and what’s not
  • Understanding individual differences – we don’t all think alike
  • Talking with your manager about your working relationship
  • Designing and delivering messages to suit individual styles
  • Dealing with difficult emotions – yours and theirs
  • Creating a mutually beneficial working relationship.

Learning Outcomes

Participants should be able to:

  • Articulate their manager’s priorities
  • Present work messages that align with their manager’s preferred way of operating
  • Manage difficult situations with their manager
  • Achieve better results in their own role.
Program code 135
Duration 1 day
Time 9:00 AM - 4:30 PM
  • 28 September, 2018
Location AIM WA Floreat
* Minimum numbers are required for program to proceed
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    Please contact AIM WA Client Services on (08) 9383 8000 for booking information.

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