Planning at the organisational level sets the direction and influences activities at the team and individual level. Effective implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Important by-products of the planning process increase customer satisfaction and the capacity to manage change more effectively.
Who Will Benefit
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
Participants should be able to:
- Develop and/or implement an operational plan
- Manage operational resources
- Monitor and review operational performance.
Additional fee applies for assessment (1 unit of competency):
$210 Non Member
$175 Corporate/Professional Member
Relationship to Competency Standards
Please click on the qualification link above for Qualification information and total fees.