The science of how to influence others is growing by the day. Through this program you'll explore the subtle and not so subtle ways to influence and persuade others and then apply that learning to influencing situations in your workplace.
Every day at work we need to raise an issue, initiate change, make a request or respond to the demands of others. Each of these situations would benefit from having one or both parties being more skilful in the art of influencing and persuading. This program enhances your knowledge and skills, whether you are dealing with a colleague, customer or stakeholder.
Who Will Benefit
Anyone who wants to enhance their ability to achieve positive outcomes from their daily interactions with work colleagues, customers or other stakeholders.
Participants should be able to:
- Describe what is influential and what is not
- Plan an influencing opportunity
- Demonstrate a set of micro communication skills
- Achieve more positive outcomes from their future interactions.