Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This program equips participants with the tools, techniques and tactics required to manage negotiations successfully. Approximately half the time available is devoted to role playing a series of graded cases.

Overview

This program identifies and focuses on the skills required for achieving positive results through negotiation. It equips participants with the tools, techniques and concepts that are required to manage negotiations successfully in a variety of situations including contracts, sales, project management and teams.

Who Will Benefit

Anyone whose role requires negotiation with others, including managers, team leaders and supervisors, sales and account managers, senior customer service representatives and project or change managers.

Program Content

  • Negotiation styles
  • The five negotiation phases
  1. Preparation 
  2. Opening 
  3. Exploring interests and options
  4. Closing 
  5. Implementation and possible review
  • Negotiation practice. 

Learning Outcomes

Participants should be able to:

  • Develop a comprehensive negotiation planning process
  • Manage the negotiation process
  • Analyse negotiation tactics
  • Select and use the negotiation tactic appropriate to the situation
  • Practise negotiation techniques to develop and refine their skills
  • Evaluate and improve the negotiation process.
  • Program code 127
  • Duration 2 days
    Residential:No
  • Time 9:00 AM - 4:30 PM
  • Dates
    • 08 - 09 August, 2017
    • 11 - 12 October, 2017
    • 04 - 05 December, 2017
  • Location AIM WA Floreat
* Minimum numbers are required for program to proceed
Calculate your ROI

Estimate the potential returns from your investment in an AIM WA training program.

Go Calculate

Make a Booking

Non Member
$1,094
Professional Member
$930
Corporate Bronze
$930
Corporate Silver
$875
Corporate Gold
$820
Waitlist only
Limited spaces
Please contact AIM WA Client Services on (08) 9383 8000 for booking information.

EOFY discounted rates have been applied.
Valid until 30 June 2017

*Prices Include GST

 

More Personal Development & Professional Skills Programs

  • Practical Decision Making

    Good decision making is at the heart of management and leadership, often the defining characteristic of admired managers. The skills of problem definition and decision making are relevant at every level in the organisation. This program explores, through a series of cases, a wide range of approaches to decision making in order to increase both awareness of risk and basic decision skills.

     
  • Time Management

    We do not manage time - we manage ourselves with respect to time - time is life! Participants will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.

     
  • Think Smart

    Learn to function at your best with insights from the latest research and brain science into personal productivity and decision making. A range of different techniques will be explored to give you a new toolkit of skills.

     
  • Conflict Resolution

    Conflict at work should enable ideas to be tested and new directions to be explored. All too often it becomes an interpersonal shouting match. Participants will examine positive and negative conflicts and decide how conflict can be managed in their work and personal lives. The program promotes the development of skilled influencing behaviours.

     
  • Writing Manuals and Procedures

    Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this program you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.

     
  • Online Writing

    Online activity including business has exploded in the last few years. The subtleties and differences of writing in an online environment are analysed and discussed in this program. As a result participants will be enabled to create effective online documents such as Web pages, electronic newsletters and PDF documents.

     
  • Assertive Communication

    Clarity and confidence are often seen as the secrets to effective assertive communication. By developing skills to clearly express your views in a confident manner, you are more likely to be successful at getting your message across. By expressing a view in an assertive, rather than aggressive or submissive manner, the receiver is more likely to be receptive and open to the issues being expressed.

     
  • Professional Business Writing

    The ability to write clearly and effectively is a critical professional skill. Through the practical application of writing and editing skills, participants will learn to plan, organise and structure their thoughts to produce documents that are reader-oriented and communicate meaning clearly and effectively.

     
  • Professional Presentations

    Having to speak to or make a visual presentation to a group can be a stressful experience. This program explores the skills required to create and deliver highly effective presentations with confidence and style. It also includes how to use visual aids to achieve optimal impact.

     
  • Time Management - Organising Yourself!

    A short program which reinforces the need to take control over your behaviour and become responsible for job outputs and outcomes as well as simple processes. To become truly effective at work we must achieve a balance of our own time and the needs of the job.

     
  • Stress Management

    Stress can be good and help us to improve performance however 'distress' is counter productive and has serious side effects. While stress is unavoidable, we can understand and harness its powerful energy to create the lifestyles we want for ourselves. This program teaches participants how to handle stress and use it positively.

     
  • Effective Email Communication

    Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this short program you will be exposed to useful tips and tricks to improve your communication.

     
  • Think on Your Feet®

    The globally acclaimed verbal skills workshop that trains you to organise your thoughts and ideas quickly for clear, concise, persuasive messages. A phenomenal 200,000 people have benefited from this program around the world. Now you can have the same experience here in Perth.

     
  • Individual Professional Development and Coaching Package

    This new package offers the best of both worlds - a group briefing on how to interpret the results of your diagnostic survey plus one-on-one coaching to focus on your specific areas of development.

     
  • Assertive Communication for Women

    Women who are advancing in their career often find they need to develop their skills in saying what they mean. Clear, authentic self expression and active listening are the keys to effective influencing skills and can contribute to the reduction of stress in the workplace. The program also deals with how to manage aggressive and submissive behaviour in others to achieve a win-win outcome.

     
  • Essentials of Good English

    This short program provides answers to many questions about good English and how to write and speak it correctly and confidently. Attendance is a must for all staff who want to feel more confident when preparing reports, business documents or speeches.

     
  • Influencing and Persuasion Skills

    The science of how to influence others is growing by the day. Through this program you'll explore the subtle and not so subtle ways to influence and persuade others and then apply that learning to influencing situations in your workplace.

     
  • Introduction to Emotional Intelligence

    How we manage our own emotions and empathise with the emotions displayed by other people can have a dramatic impact on our effectiveness at getting things done with and through people. By increasing our knowledge and intelligence around emotions, we become better equipped to sense and respond in the workplace and at home.

     
  • Developing Resilience

    Resilience is a pre-requisite for everyone to survive in the modern world. Particularly when we are in high stress roles or environments where the pressure to perform is great, but the resources to achieve the outcome are missing. Resilience is also crucial when things go wrong. Practical and behaviourally based techniques help us to ride out the difficult times and respond with improved performance.

     
  • Becoming a Change-Ready Employee

    This program could be called 'How to be a great employee', but in the Australian culture it is sometimes seen as crawling to the boss. Yet most of us want to make a meaningful contribution to our organisation's success through our work. If that describes you, then this program will help you achieve that goal.

     
  • Effective Communication

    Good communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately the key skills can be learned. This program provides participants with a range of communication techniques and strategies to become a more effective and confident communicator in the workplace.

     
  • Improving Your Interpersonal Relationships at Work

    Develop the personal insight necessary to work effectively with different types of people, avoid unnecessary conflicts, read peoples' reactions and modify your own style when appropriate. When your interpersonal communication works well, you will find your relationships improving and your stress level dropping accordingly.

     
  • Mindfulness Circuit Breaker

    The challenges we face at work are unprecedented and multiplying.  They include economic hurdles; unprecedented volatility in our external environments; tougher performance measurements; the demand for immediate, round-the-clock responsiveness; an...

     
  • Having Difficult Conversations

    Difficult conversations - with a subordinate, peer, boss, supplier or customer - can arise in a variety of situations for example performance management, discipline, personal issues, redundancy, interpersonal conflict and customer service. Attend this program and learn how to increase the likelihood of a successful outcome for all parties.

     
  • Assessment Workshop

    Are you finding it a bit of a challenge to progress or possibly finish off your assessment and gain your qualification? Well here is chance to get 'back on track' by attending our next free Assessment Workshop.

     
Make an Enquiry