Unique Student Identifier (USI) Mandatory from 1 January 2015

From 1 January 2015, all students undertaking Nationally Recognised training in Australia will need to have a Unique Student Identifier (USI). Once you have your USI, you can use it throughout your life, to keep a centralised online record of all your Nationally Recognised training. Whether you're studying at TAFE, a private training organisation, completing a certificate or diploma course, apprenticeship or skill set - you'll need a USI.


In recognition of well developed skills and a broad knowledge base, this qualification offers a solid platform for office managers and professionals who wish to gain a Nationally Recognised qualification.

Who will benefit

Administrators, office managers and others in operational support roles who want to customise a general business qualification to address their learning needs.

Key topics

  • Understanding and analysing information and resource needs
  • Records management
  • Understanding internal and external customer needs
  • Recruit and manage staff
  • Workplace safety
  • Managing and implementing projects
  • Verbal and written presentations
  • Managing time effectively
  • Making meetings work.

What is required to gain the qualification

Attendance on the training program/s and successful completion of the assessment requirements. Assessment consists of set workplace tasks/assignments for each of the clustered units. Underpinning knowledge questions and third-party reports will also supplement the assessment approach.

Participants have up to 2 years to complete the training and assessment requirements of the qualification. This time frame will vary for each individual depending on their existing level of skills and knowledge and their ability to attend the training programs.

AIM WA recommends regular attendance on the monthly Free Qualification Support Workshops while completing the assessment requirements.

Recognition of Prior Learning (RPL) is available for all or part of this qualification.  Please refer to the Enrolment Kit for details or the document located under Related Information on the RPL process.

Note: Dual Certificate IV pathway available for this qualification and the BSB41015 Certificate IV in Human Resources, ask us how at assessments@aimwa.com or +61 8 9383 8080.

Plan your training

  1. Download the Enrolment Kit located on this page under Related Information
  2. Read through the kit to learn more about the qualification and its requirements
  3. Complete the self-assessment and LLN questionnaires
  4. Email the questionnaires along with the application form (and RPL application if applicable) to enrol onto the qualification to assessments@aimwa.com
  5. Book onto the associated training program/s listed in the table below
  6. Attend training and complete the assessment requirements.

More information on each program can be found by clicking on the program in the table below. Bookings can be made on-line or by contacting Client Services at aimwa@aimwa.com.



10 days face-to-face

Non Member
Professional Member
Corporate Bronze / Bronze Plus
Corporate Silver
Corporate Gold / Regional

10 units of competency

Non Member
Corporate/Professional Member

Assessment through Recognition of Prior Learning (RPL)

Non Member
Corporate/Professional Member

Related Information


Book on your choice of dates in the programs listed in the table. Programs can be attended in any order (click on selected program name to view program outline and dates).

Program Name Relationship to Competency Standards Duration
Word - Display Techniques and Mail Merge (951)
07 May 1912 Jul 1928 Nov 19

BSBITU401 Design and develop complex text documents

1 day
Introduction to Employment Law (503)
01 Jul 1919 Nov 19

BSBWRK411 Support employee and industrial relations procedures

BSBLDR402 Lead effective workplace relationships

2 days
Workplace Safety (624)
29 Apr 1905 Jul 1930 Oct 19

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

1 day
Professional Office Manager (409)
03 Sep 19

BSBRKG402 Provide information from and about records

BSBADM409 Coordinate business resources

BSBCUS402 Address customer needs

2 days
Preparing Meetings and Taking Minutes (162)
17 Jun 1920 Sep 1927 Nov 19

BSBADM405 Organise meetings

1 day
Professional Presentations (130)
07 May 1916 Jul 1929 Aug 1919 Sep 1930 Oct 1918 Nov 1912 Dec 19

BSBCMM401 Make a presentation

2 days
Continuous Improvement (625)
10 May 1916 Aug 1908 Nov 19

BSBINN301 Promote innovation in a team environment

1 day
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