This course teaches a process for managing performance, strengthening trust and reliability, and improving consistency. It provides skills for holding peers accountable - regardless of position or authority.
2 Days
The Crucial Accountability course teaches the skills required for addressing areas of improvement such as unmet performance goals, missed commitments and challenging behaviours. It equips participants to confidently speak up when expectations aren't met, while also helping to overcome motivational challenges and support others in achieving those expectations.
This course will benefit people in roles who are looking to manage performance, keep projects
on track, motivate others and maintain good relationships.
Organisations around the world have turned to Crucial Conversations for Accountability to improve bottom-line results such as quality, efficiency, satisfaction, safety and more.
More than one million people and three hundred of the Fortune 500 companies have used the skills learnt on Crucial Conversations for Accountability to improve their organisation culture and create change for good.
Results include:
You will learn to:
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.
Conflict at work should enable ideas to be tested and new directions to be explored. In this course, you will examine positive and negative conflicts and discover conflict resolution techniques for your work and personal life. This course runs in Perth and Kalgoorlie.
Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.
This transformative course provides emerging and middle leaders with practical strategies for personal and leadership growth. Empower unlocks potential and drives innovation by building resilient, engaged and purpose-led teams.