HR for the Non-HR Manager

Many managers and supervisors are expected to be involved with some human resource issues within their role. This course will introduce those leaders to general human resource concepts.

New program!

1 Day



In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those leaders to general human resource concepts.

Who will benefit

This course will help anyone whose role includes handling HR issues with their team members, but who have no formal HR qualifications, or is unsure about the legal implications of various employee issues.


  • Skills inventory and job analysis
  • Position profiles and job descriptions
  • Preparing for and conducting the interview
  • Employee orientation and on-boarding
  • Performance reviews
  • Managing disciplinary issues.

Learning Outcomes

Participants should be able to:

  • Understand current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
  • Write job specifications and identify core competencies.
  • Use behavioural description interviewing techniques.
  • Get new employees off to a good start.
  • Make performance appraisals a cooperative process.
Related Results

Workplace inquiries and investigations are usually complex and stressful. However, through this course you'll learn the steps and processes that will help to resolve the issues and minimise the negative impacts on your organisation.

This practical course covers how to set up a performance management system as well as practical aspects of preparing for and conducting the review, and giving constructive feedback.

The status and range of responsibilities of the human resource management function have increased substantially in recent years. This course will develop the skills and knowledge which must be acquired by HR professionals.

A thorough understanding of employment law is essential to both maintain compliance with the relevant legislation and to maintain high quality employment practices. Refresh and update your knowledge of the current laws during this two day course.

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