Psychological Safety in the Workplace

Make a positive impact with inclusive leadership behaviours. This course, delivered in partnership with Lifeline WA, provides knowledge and practical skills for managers to create more psychological safety within their teams.


1/2 Day




What is psychological safety? Imagine a team climate characterised by interpersonal trust and mutual respect. People feel included, take risks, learn from mistakes and are comfortable to be themselves.

An Australian survey showed just 23% of lower income-earning frontline employees felt supported to take a risk, compared to 45% on higher incomes. As a manager, your inclusive leadership behaviours can make positive impacts. This AIM WA/Lifeline WA course provides knowledge and practical skills for your frontline managers to create more psychological safety within their teams.

Who will benefit

Any team leader, supervisor or frontline manager with direct reports.


  • Examine why inclusion matters and demonstrate safety for people to speak up
  • Apply inclusive language to workplace conversations
  • Learn how to listen non-judgmentally
  • Identify and address psychosocial hazards
  • Discuss the traits and behaviours of inclusive leaders
  • Select tools and strategies to ensure psychological safety in your workplace.

Learning Outcomes

Participants should be able to:

  • Recognise what a mentally healthy workplace looks like
  • Understand the formal rights and responsibilities of PCBUs (Person Conducting a Business or Undertaking)
  • Apply a risk management process after identifying psychosocial hazards
  • Design strategies to reduce the impact of stigma as a barrier to getting help
  • Plan and initiate conversations with employees you're concerned about
  • Actively listen to workers and respond appropriately
  • Understand how to implement a return to work plan
  • Contact appropriate support services with an understanding of how they can help. 
Related Results

This course will guide you through the internationally recognised structure of a Work Health and Safety Management System, and importantly what you need to do to meet legislative requirements.

This course offers the essential skills and knowledge to fulfil the requirements of the WHS Act and create a safer workplace for all your workers and customers. To be recognised by WorkSafe, participants attending this course MUST be a Health and Safety Representative (HSR).

Every manager wants to develop the 'right' Work Health and Safety (WHS) culture for their business but many struggle to describe what that culture would actually look like. This course is designed to provide an introduction to the process of shaping the culture of an organisation which forms a critical part of ensuring excellent WHS performance and the ongoing viability of your business.

WHS incidents can range from minor non-compliance to catastrophic injury or death. It is therefore essential that organisations adopt a systematic approach to investigation of incidents and introduce measures to minimise or respond appropriately to future incidents.

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