Learning how to be a good supervisor is critical for individuals to reach optimum effectiveness faster and avoid feeling like they’ve been 'thrown in the deep end'. This Bunbury based introductory supervisor training course shows new leaders the functions of leading effective groups or teams. 'New Supervisor' helps develop the skills and techniques required to set the foundations for efficient communication and effective relations between supervisor and staff. The learning outcomes of this course have applications across all industries, including; construction, safety, mining, hospitality, government and more. Welding together concerns of task, team and individuals, this course will ensure participants perform at the highest level on site or in the office.

Overview

Supervisors who attend this popular and fundamental training course become much more effective and productive in their role. They also have fewer problems within their workplace because they are sensitive to what motivates their staff, are better at solving problems and have improved leadership skills.

Effective introductory training enables supervisors to reach their optimum level of effectiveness faster than those who simply learn on-the-job or are ‘thrown in at the deep end’. This supervisor training course explores the management of teams and relationships between supervisor and worker. It shows group or team leaders the functions of effective groups or teams and provides tips and insight on integrating concerns of task, team and individual to support organisational goals.

Who Will Benefit

Recently appointed or potential supervisors who need to develop an understanding of the key elements of the role. The course may also be suitable for others without formal supervisory training, aspiring to be a more successful team leader or to fulfil a supervisory or mentor role within their area.

Content

  • Identifying and using key communication skills
  • Effective delegation techniques
  • Managing and motivating teams
  • Managing performance consequences
  • Managing interpersonal and intergroup conflict
  • Applying leadership principles
  • Supporting the operational plan.

Learning Outcomes

Participants should be able to:

  • Identify human factors affecting the supervisor’s role
  • Identify and apply key human resource skills of communication, motivation and delegation
  • Manage and resolve interpersonal and intergroup conflict
  • Manage performance consequences
  • Apply appropriate leadership skills to situations.
Course Number
841
Dates
    Make a Booking
    Duration

    2 Days

    Time
    Location

    Dolphin Discover Centre, Bunbury

    * Minimum numbers are required for course to proceed

    Similar Courses

    Introduction to Emotional Intelligence

    How we manage our own emotions and empathise with the emotions displayed by other people can have a dramatic impact on our effectiveness at getting things done with and through people. By increasing our knowledge and intelligence around emotions, we become better equipped to sense and respond in the workplace and at home.

    Having Difficult Conversations

    Difficult conversations with a subordinate, peer, boss, supplier or customer can arise in a variety of situations. Attend this course and learn how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved.

    Effective Communication

    Learning how to communicate effectively at work is crucial in optimising your performance as a professional. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately the keys to communicating effectively can be learned. This Bunbury based course provides staff training across a range of communication techniques including interpersonal skills, verbal and non-verbal strategies to become a more effective and confident communicator in the workplace.

    Applied Project Management

    This course is a broad and deep exploration of the ten project management knowledge areas and covers essential tools and techniques that address all of the project life cycle, including dealing with risks, issues and changes. It will explain the work breakdown structure that enables the schedule, budget and human resources to be identified and tracked throughout the project.