This course introduces tables and text columns and shows how to insert images or create simple diagrams. You will learn how to copy text or graphics from other programs and how to send personalised letters and emails to a large group of people using mail merge. If you have used Word for some time and need to use these features, this course is for you.


This course shows you how to use Microsoft Word more effectively by introducing features such as tables, diagram options, picture formatting and mail merge.


  • Tables
  • Sort lists of information
  • Work with multiple documents
  • Copy text or graphics from Excel and other applications
  • Text columns
  • Mail merge
  • Create drawings and diagrams
  • Insert and manipulate pictures.

Learning Outcomes

Participants should be able to:

  • Create and format tables
  • Sort lists of information alphabetically or numerically
  • Copy information from other Word documents
  • Copy information from other programs
  • Use mail merge to create personalised standard letters or emails
  • Print address labels
  • Use text columns to enhance document layout
  • Insert graphics
  • Use Word shapes and text boxes
  • Create diagrams with SmartArt.

Qualification Pathway

Please click on the qualification link below for Qualification pathway information and total fees.

Nationally Recognised Training

BSB40420 Certificate IV in Human Resource Management

BSBITU401 Design and develop complex text documents

BSB40120 Certificate IV in Business

BSBITU401 Design and develop complex text documents

Course Number
Skill Level
    Make a Booking

    1 Day


    AIM WA Floreat

    * Minimum numbers are required for course to proceed

    Similar Courses

    Word - Work with Long Documents

    Working with long documents in Microsoft Word can be a challenge. We will show you how to format documents quickly and consistently, how to add numbered headings, create a table of contents, an index, table or figure captions and cross-references. Learn how to avoid formatting problems when copying text between different documents. To benefit from this course, you should have a sound knowledge of Word.

    Word - Create Simple Documents

    Using Microsoft Word efficiently will help you create good looking documents quickly. This course develops essential Word skills needed to create, edit, format and print documents and explores many of the most important features of the course. If you have some computing skills, but have little experience with Word or are new to Word, this course is right for you.

    Word - Format Paragraphs and Pages

    Give your documents a more professional look by applying correct and clear formatting. This course introduces the necessary formatting features and teaches you trouble-shooting skills to apply when formatting goes wrong. Learn to work with section breaks and how to add headers and footers to multi-page documents. If you have used Word for some time and struggle with formatting skills, this course is ideal.

    Word - Templates, Forms and Macros

    This course is all about time-savers in Microsoft Word. It shows how to automate standard documents and how to create your own shortcuts for frequently used tasks which you then can add to your toolbar or ribbon. Learn how to work with Autotext or Quick Parts and how to use Macros and Fields. This course is for you, if you are a confident Word user.

    Word - Professional Document Design

    Well-designed documents represent and showcase your organisation and can have a great impact. This course introduces you to important design ideas and principles and shows you techniques for effective document design using text, graphics and other visual elements. During the course participants will use Microsoft Word, but you can apply the design concepts you will learn to documents created in any software program.