Overview
Some individuals become trainers because they're passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in training or coaching new or existing employees. This course is an introduction to the general principles of learning and development and provides some of the essential skills to better equip those in a new training role.
Who Will Benefit
If you're thinking about becoming a trainer, or if you're new to training and want to know what will help you become a better trainer, this foundation course can help. It's designed as an exploration of the essential skills that trainers need to develop.
Content
- Outline the attributes of a good trainer
- Discover techniques to build rapport and connect with those you are training
- Learn how to listen (not just hear) and use effective questions to support the learning process
- Acquire a toolkit of key trainer skills, including a list of to do's and don'ts for new trainers
- Explore strategies on how to defuse difficult participants
- Learn some essential tips and tricks for success
- Identify which training skills may require further development.
Learning Outcomes
Participants should be able to:
- Recognise the attributes that make a trainer effective
- Make connections and build rapport with trainees
- Ask useful questions and apply effective listening techniques
- Deal appropriately with difficult participants
- Identify which training skills may require further development.