Decision making is at the heart of good management and leadership. It is often the defining characteristic of admired managers, yet it is largely misunderstood and rarely taught to practising or aspiring managers. This course explores a wide range of approaches to decision making in order to increase both awareness and skill to acquire judgement when you really need to make a good call.
Who Will Benefit
Practising and aspiring managers who want to increase their skills at making good decisions. The techniques presented in this program are not subject specific so they can be applied to participants from a wide range of industries and workplaces.
- Problem definition
- Criteria for decision making – what makes the decision good or bad?
- Types of decisions
- Individual vs group decision making
- The nature of judgement
- Specific decision making techniques
- Problem solving models
- Decision tree
- Force field analysis
- Decisions under conditions of risk or uncertainty
- Break-even decisions
- Selling the decision
- Case studies and application examples.
Participants should be able to:
- Match an appropriate decision making technique with the problem
- Use a variety of decision making techniques
- Make better decisions
- Sell their decisions to relevant stakeholders.