Overview
Digital transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goal of improving the customer experience and the workplace.
Who Will Benefit
The course will benefit your organisation’s leaders (Project Managers, Product Managers, IT Managers, Service Managers) who are working to deliver strategic objectives in the Digital Age.
Content
- Digital Transformation – What is it? Why does it matter
- Where do we start?
- Who is doing it well?
- Awareness is the first step
- Let’s do this
- Make a plan.
Learning Outcomes
Participants should be able to:
- Define digital transformation
- Understand why it matters
- Pinpoint which businesses are succeeding and how they are doing it
- Get started on their organisation’s own digital strategy.