If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is an important key to success. Participants will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.


Planning at the organisational level sets the direction and influences activities carried out by teams and individuals. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Sound planning is essential if an organisation is to reach its desired goals and the implementation of that plan is an important key to success. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.

Who Will Benefit

All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.

Program Content

  • The purpose of planning
  • How operational plans work
  • Case studies on actual operational plans
  • Managing resources
  • Evaluating performance.

Learning Outcomes

Participants should be able to:

  • Develop and/or implement an operational plan
  • Manage operational resources
  • Monitor and review operational performance.


Additional fee applies for assessment (1 unit of competency):

$210 Non Member
$175 Corporate/Professional Member

Relationship to Competency Standards

BSB42015 Certificate IV in Leadership and Management

BSBMGT402 Implement operational plan

BSB51918 Diploma of Leadership and Management

BSBMGT517 Manage operational plan

Please click on the qualification link above for Qualification information and total fees.

Program Number

1 Day


    AIM WA Floreat

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