A skilful facilitator can significantly improve the engagement and outcomes of group processes. During this program you'll be exposed to many different techniques to manage a variety of settings, issues and personalities.


As communication among staff, community and clients becomes increasingly important, managers need to draw on their facilitation skills. This program will assist participants to develop the people skills and group process strategies to effectively facilitate meetings and focus groups.

Who Will Benefit

Facilitators, managers and change agents required to facilitate an outcome.

Program Content

  • Fundamentals of facilitation
  • Self-awareness
  • Effective communication
  • Communication styles
  • Taking a brief
  • Preparation and structure
  • Group processes.

Learning Outcomes

Participants should be able to:

  • Participate in facilitated sessions
  • Take a client brief
  • Choose and use a range of appropriate group process techniques to facilitate an effective outcome
  • Demonstrate effective communication when facilitating
  • Participate in facilitated peer review.
Program Number

3 Days


    AIM WA Floreat

    * Minimum numbers are required for program to proceed

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