10 KEY PRACTICES FOR EFFECTIVE FACE TO FACE COMMUNICATION
Communication is our primary activity in the workplace, taking up approximately 80% of each working day, yet sometimes we struggle to understand others and to be understood in turn.
Many of us want to be more assertive and clear in our conversations. Miscommunication compromises relationships, costs the workplace in delays and rework and it can even risk safety.
Is it time to revitalise your face to face communication skills?
Tiny tweaks lead to big changes, so join Louise for a fun and practical refresher on the top 10 areas to focus on to spring clean and amplify the way you communicate, including:
• Reducing some of the common barriers to clear communication
• Improving your listening skills
• Minding your words
• Building relationships and trust
• Assertive communication
• Asking clever questions.
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