Unique Student Identifier (USI) Mandatory since 1 January 2015

Since the 1st of January 2015, all students undertaking Nationally Recognised training in Australia need to have a Unique Student Identifier (USI). Once you have your USI, you can use it throughout your life, to keep a centralised online record of all your Nationally Recognised training. Whether you're studying at TAFE, a private training organisation, completing a certificate or diploma course, apprenticeship or skill set - you'll need a USI.


In recognition of well-developed skills and a broad knowledge base, this qualification offers a solid platform for office managers and professionals who wish to gain a Nationally Recognised qualification.

Who Will Benefit

Administrators, office managers and others in operational support roles who want to customise a general business qualification to address their learning needs.

Key Topics

  • Understanding and analysing information and resource needs
  • Record management
  • Understanding internal and external customer needs
  • Workplace safety
  • Continuous improvement models and approaches
  • Verbal and written presentations
  • Managing time effectively
  • Making meetings work


This qualification is designed for those who already work within a business environment working as administrators and project officers.

What Is Required to Gain the Qualification

Attendance on the training programs and successful completion of the assessment requirements. Each assessment consists of 4 components;

  1. Knowledge Evidence. A set of questions designed to show your underpinning knowledge
  2. Workplace Evidence. Evidence from your workplace that shows that you consistently perform certain tasks in the workplace
  3. Personal Statement. This allows you to map your own experience to the requirements of the unit. It combines your knowledge and workplace evidence in one statement
  4. Third Party Report. You complete this report in relation to tasks you complete in the workplace. Your manager must sign it off as true and accurate

All participants are required to complete a self-assessment questionnaire in relation to each unit of competence. This allows the prospective participant to determine which pathway best suits their learning journey towards the qualification. The outcomes of the survey will also help the RTO to identify the participant’s ability to successfully undertake the qualification and the suitability of the pathway chosen.

Participants have up to 2 years to complete the training and assessment requirements of the qualification. This time frame will vary for each individual depending on their existing level of skills and knowledge and their ability to attend the training program/s.

AIM WA recommends regular attendance on the free monthly Qualification Support Workshops while completing the assessment requirements.

Recognition of Prior Learning (RPL) is available for all or part of this qualification.  Please refer to the Enrolment Kit for details or details on the website on the RPL process.

Note: Dual Certificate IV pathway available for this qualification and the BSB41015 Certificate IV in Human Resources, ask us how at assessments@aimwa.com or +61 8 9383 8080.

Plan Your Training

  1. Download the Enrolment Kit located on this page under Related Information
  2. Read through the kit to learn more about the qualification and its requirements
  3. Complete the self-assessment & LLN questionnaires, direct managers sign off and Enrolment form
  4. Email all 4 documents to enrol onto the qualification to assessments@aimwa.com
  5. Book onto the associated training program/s listed in the table below 
  6. Once enrolled you will receive log-in details for the AIM WA Assessment Portal.

Investment Required

Program Fees:

10 days face-to-face

Non Member $6474
Professional Member $5502
Corporate Bronze / Bronze Plus $5502
Corporate Silver / Silver Plus $5176
Corporate Gold $4856

Assessment Fees:

10 units of competency

Non Member $2100
Corporate / Professional Member $1750


Assessment through Recognition of Prior Learning (RPL)

Non Member $2100
Corporate / Professional Member $1750

Related Information


Book on your choice of dates in the programs listed in the table. Programs can be attended in any order (click on selected program name to view program outline and dates).

Program Name
Relationship to Competency Standards

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

1 Day

BSBADM409 Coordinate business resources

BSBCUS402 Address customer needs

BSBRKG402 Provide information from and about records

2 Days

BSBADM405 Organise meetings

1 Day

BSBLDR402 Lead effective workplace relationships

BSBWRK411 Support employee and industrial relations procedures

2 Days

BSBCMM401 Make a presentation

2 Days

BSBITU401 Design and develop complex text documents

1 Day

BSBINN301 Promote innovation in a team environment

1 Day