Fundamentals of AI in the Workplace (With ChatGPT)

Artificial intelligence is transforming how we work, create and make decisions. This hands-on course helps you understand AI in clear, simple terms and shows you how to use tools like ChatGPT safely and effectively.

You will learn how to apply AI to everyday tasks, boost productivity and make confident, informed choices about its use in your organisation.

Location

Date

Duration

1 Day

Time (AWST)

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Participants

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What to expect

Artificial intelligence is no longer a future concept; it is a powerful tool shaping how we work today. This practical and engaging course gives you the essential knowledge and hands-on experience to use AI safely, responsibly and productively in your role.

Designed for non-technical professionals, it explains what AI is, how it works and where it can add real value. Through guided exercises in a secure instance of ChatGPT Plus, you will explore how AI can improve communication, creativity and decision-making while understanding its limitations, risks and ethical considerations.

You will leave with a solid foundation in AI awareness, an understanding of where these tools fit in your organisation and a practical action plan for using them effectively and safely.

Is this course for you

This course is ideal for business professionals, managers, and non-technical staff who want to understand and use ChatGPT confidently in their work.

This course is suited to individuals who want to:

use ChatGPT effectively to improve efficiency and productivity
apply AI tools to support creativity and problem-solving
enhance decision-making with practical AI applications
use AI responsibly and ethically in the workplace

What you will explore

During this training course, you will build a practical understanding of artificial intelligence and how it can be used responsibly and effectively in the workplace. The course focuses on demystifying AI concepts, exploring real-world applications, and developing the critical thinking and ethical awareness needed to assess opportunities, manage risks and support informed AI adoption.

By the end of this training course, you should be able to:

Explain what artificial intelligence is and how it works in simple terms
Use AI tools such as ChatGPT to enhance productivity, creativity and problem-solving
Identify suitable applications of AI in your workplace
Understand the strengths, limitations and risks of AI systems
Apply critical thinking to ensure safe and effective AI use
Recognise ethical challenges including bias, privacy and transparency
Assess your organisation’s AI readiness and plan for responsible implementation

Where this course can take you

During this training course, you will explore what artificial intelligence is and how it is transforming the modern workplace. You will develop a clear understanding of how AI systems learn, process information, and generate outputs, including the basics of machine learning and Large Language Models (LLMs).

The course focuses on practical application, including how to use tools such as ChatGPT to improve communication, creativity, and efficiency. You will examine the strengths and limitations of AI, learn how to identify and manage risks, errors, and bias, and explore ethical and privacy considerations for responsible use. You will also assess your organisation’s readiness for AI adoption and develop a clear, practical action plan for using AI tools effectively.

What to bring

A laptop or tablet with a keyboard
Active access to a ChatGPT account at one of the following subscription levels:
ChatGPT Plus (personal)
ChatGPT Business or Enterprise (recommended)
Two work samples relevant to your role that you are comfortable uploading into ChatGPT: for example, a written communication, a process document, or a project overview
Bringing your own device allows you to apply the learning to real work and leave with practical outputs you can use straight away.

A Business or Enterprise subscription is strongly recommended, as it unlocks the Custom GPT and Projects functionality used throughout this session. If you are attending with a ChatGPT Plus (personal) account, please ensure all sensitive data is anonymised before input.

Please note: Some organisations apply security or access restrictions to AI tools that may limit certain features covered in this session. If your organisation has such policies in place, some activities may not be fully accessible to you. We encourage you to check with your IT team before attending. AIM WA is not responsible for access limitations arising from organisational IT policies.