Jun 26 2019
The much-maligned motto of ‘the customer is always right’, which has been drilled into anyone working in a customer service role, is just so wrong.
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The Australian Institute of Management in Western Australia (AIM WA) aspires to be an international leader in shaping management, leadership and organisational excellence in Australia and our region.
AIM WA is a private not-for-profit organisation committed to the development and performance improvement of its Personal and Corporate Members and its clients across the commercial, government, community and not-for-profit sectors.
Jun 26 2019
The much-maligned motto of ‘the customer is always right’, which has been drilled into anyone working in a customer service role, is just so wrong.
Jun 23 2019
So, you are having trouble staying focused at work? Well, it might comfort you to know that you are not alone.
Jun 17 2019
In a move reminiscent of the smoke-free office campaigns of the past, scent-sitive workers are emerging as strong backers for a fragrance-free workplace.
Jun 17 2019
Have you got a job that has you so committed that you jump out of bed faster than a runaway train for the daily commute to the office? Not likely..
Jun 16 2019
Everyone needs additional help at times. But exactly how much is too much?
