This program outlines and reinforces the need for taking personal control over time and being responsible for the outcomes. You will develop the skills to recognise and balance your own and your team’s time management to enhance performance and efficiency.

Planning at the organisational level sets the direction and influences activities at the team and individual level. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Sound planning is essential if an organisation is to reach its desired goals and the implementation of that plan is an important key to success. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.

People management skills are an essential element to getting the best from your team. Although there are a large number of skills required, some are more important than others. This program is designed to develop the personal insights necessary to lead, manage and interact with your colleagues effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that they can learn to maximise their own potential and that of their staff.

This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

The ability to write clearly and effectively is a critical professional skill. This program will assist participants to plan, organise and structure their writing to achieve better results with written business communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader oriented and communicate clearly and effectively.

Every day at work we need to raise an issue, initiate change, make a request or respond to the demands of others. Each of these situations would benefit from having one or both parties being more skilful in the art of influencing and persuading. This program enhances your knowledge and skills, whether you are dealing with a colleague, customer or stakeholder.

Improving business performance requires an understanding of the components of profit, liquidity and value. This practical guide to understanding financial information will provide managers and business owners with effective financial skills to enable them to identify improvements in the financial performance of their business.

This program provides you with further skills in Microsoft Excel. You will learn how to identify ranges with names, protect worksheets and files, apply functions, link worksheets, audit files and create templates.

Are you contributing to managerial effectiveness?

 

This program will improve your awareness of day-to-day managerial needs and develop your planning and organisational skills. You will also develop your skills at anticipating the needs of the manager or managerial team. With your understanding of these needs and your skills for thinking ahead, you will become a more valuable member of the team.

 

Coordinated manager/assistant teams can be extraordinarily productive. The manager’s time is freed to tackle more strategic, longer term thinking, whilst the assistant has a more interesting job coordinating the tasks and activities of the work area.

This program is designed to improve and develop the management style and skills of new managers or others in line for management responsibilities. It offers a unique opportunity to explore the fundamentals of self-management and managing the performance of others. It covers a range of people management skills and introduces participants to practical tools and strategies. Additional to the core interpersonal skills, the program also covers managing performance, conflict and change.

This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

High performers have the same hours in the day, yet are doing something very different to achieve greater results. Your thinking impacts the behaviour and actions that leads to your results. So, changing your performance starts with your thoughts.

Building relationships and effective account management form the basis for successful sales strategy in an organisation. This program focuses on ways to build successful stakeholder engagements, close sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference to relationship management models designed to maximise – Return on Relationship (ROR).

Everyone is confronted by their own emotions and those of other people on a daily basis. How we manage these emotions can have a dramatic impact on the way we are perceived by others and on our effectiveness at getting things done with and through other people. By increasing our knowledge and intelligence around emotions, we will be better equipped to sense and respond in the workplace and at home.