If you are new to project management, this program provides an introduction to the discipline and what is required to manage projects from a project team member’s perspective. The program will introduce the ten project management knowledge areas and the project lifecycle.

A regular challenge for every supervisor and manager is having a difficult conversation with a direct report, peer, boss, supplier or customer. These conversations can arise in a variety of situations including performance management, discipline, personal issues, redundancy, interpersonal conflict and customer service. This program aims to give you the skills and confidence to tackle these conversations and increase the likelihood of a successful outcome for all parties.

This program teaches the fundamental concepts, terminology and basic features of Adobe InDesign. It shows participants how to produce documents, place text or graphics and how to create custom colour swatches.

Participants will format text, work with layers, print documents and package documents for commercial printing.

In today’s world of accelerating change and increasing demands, our ability to process and embrace change is more critical than ever.  Often the pressures of change hold us back, fearing we can’t change, or perhaps that the old way is better.  The key is to think differently – to see change as an opportunity to grow – and believe that we can be the best we can be, regardless of the changes and obstacles we face.

People management skills are an essential element to getting the best from your team. Although there are a large number of skills required, some are more important than others. This program is designed to develop the personal insights necessary to lead, manage and interact with your colleagues effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that they can learn to maximise their own potential and that of their staff.

The effective HR specialist needs to be not only a skilled practitioner, but also a skilled negotiator and adviser. This program will develop the skills and knowledge which must be acquired by HR professionals early in their careers, and provides the opportunity for line managers to widen their knowledge.