The Australian Institute of Management in Western Australia (AIM WA) aspires to be an international leader in shaping management, leadership and organisational excellence in Australia and our region.
AIM WA is a private not-for-profit organisation committed to the development and performance improvement of its Personal and Corporate Members and its clients across the commercial, government, community and not-for-profit sectors.


May, 2017
  • The globally acclaimed verbal skills workshop that trains you to organise your thoughts and ideas quickly for clear, concise, persuasive messages.

    A phenomenal 200,000 people have benefited from this program around the world. Now you can have the same experience here in Perth.

    Think on Your Feet® is a two-day, international program that has run in Australia for over 20 years. Its focus is to build skills, knowledge and confidence in participants wanting to enhance their ability to communicate key messages.

  • Meetings are an established part of organisational life, but that doesn’t mean they are done well. This program explores the essential aspects of preparing for and recording the outcomes of efficient and effective meetings.
  • Session 1 – Responding to Mental Illness in the Workplace

    Many supervisors are very adept at checking in with their staff. However, most are less skilled at responding appropriately when one of their staff says they are not coping. This session examines a range of strategies the supervisor could implement to support the individual and maintain a focus on organisational performance.

    Session 2 – Mental Illness – The Law and WHS Risk

    The law around dealing with illness and injury in the workplace are at times very precise and at other times very vague. This session explores what should be done to protect the interests of both the individual and the organisation.

    Session 3 – Designing and Implementing a Return  to Work Plan

    How do you best return someone to work after a period of mental illness is the key question covered in this session. The process requires careful planning, sensitivity and open communication across everyone in the team.

  • Are you finding it a bit of a challenge to progress or possibly finish off your assessment and gain your qualification? Well here is your chance to get ‘back on track’ by attending our next free Assessment Workshop.

  • Not only must you understand the dynamics of the process, you must also be aware of your impact. The tone of your voice, your body language, and your phrasing can have a significant impact on the process and outcome of any negotiation. Gaining the skills to negotiate, coupled with an understanding of your personal impact, will improve your negotiation technique and improve the outcome.

    This program combines the negotiation and research expertise of Professor Ray Fells from the UWA Business School with the coaching and role playing expertise of "The Experience Lab" a team of professional facilitators and improvisation actors. By employing a distinctive experiential approach, participants will gain practical insight into how to manage their negotiations more effectively and avoid pitfalls. This knowledge will be brought to life through case studies, simulations, role plays and coaching. The program culminates in a substantial negotiation simulation in which "The Experience Lab" team will challenge, guide and coach the participants to develop and improve their practical skills.

  • This program is designed to provide you with the skills and knowledge to deliver high impact training sessions within the workplace. The program is generic and applicable to trainers in all areas. It provides an introduction to the general principles of learning and development and an insight into the training cycle.

    The program is highly interactive and fast paced. Skills on how to prepare, deliver and review effective training sessions which appeal to adult learners are covered. The program also provides an insight into the skills and knowledge required to work within the Vocational Education and Training Sector (VET).

  • This workshop provides effective delegation steps to turn efficient managers into great leaders.
  • In this program you will learn critical processes to plan, execute, monitor and control projects. Using a supporting case study, you will plan and create key project documentation to effectively manage and control projects. This program is a broad and deep exploration of the ten project management knowledge areas and covers essential tools and techniques that address all of the project life cycle, including dealing with risks, issues and changes. It will explain the work breakdown structure that enables the schedule, budget and human resources to be identified and tracked throughout the project.

  • A vast majority of projects that suffer cost and time overruns (overruns that are not due to external dependencies) do so because they lack professional scheduling.  Professional scheduling means understanding the agreed scheduling method such as Critical Path Method (CPM), and efficiently using a scheduling tool to build the schedule model. It also means tracking the variance between planned versus actual performance and deriving suitable metrics.

  • This program introduces the more advanced features of Adobe Acrobat and shows you how to create forms, work with groups of PDF files and add multi-media elements to PDF files.
  • One of a sales manager’s goals is to achieve target sales results over the long term by building up a champion sales team and this involves doing ‘the right things at the right time’. This intensive program exposes participants to essential knowledge and skills required by the modern sales manager.
  • Building relationships and effective account management form the basis for successful sales strategy in an organisation. This program focuses on ways to build successful stakeholder engagements, close sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference to relationship management models designed to maximise – Return on Relationship (ROR).
  • As the business environment becomes tighter and demands on the organisation increase, business improvement methodologies can help deliver more from the assets we currently have. This program helps supervisors and managers determine which methodologies to apply to their business and how to champion a business improvement program.

  • This program presents the concepts of project management and introduces you to the main features of Microsoft Project to assist in managing projects.
  • This program is designed to provide an overview of the most fundamental aspects of Work, Health and Safety (WHS) management.

    Successful organisations understand their responsibilities for the management of the safety and health of its employees and others in the workplace. They also understand that it is often the organisation’s managers, supervisors and team leaders who carry the day to day responsibility for safety and are instrumental in determining that safety outcomes are achieved. This program will assist managers, supervisors and team leaders to understand their responsibilities under our OHS laws and develop the skills needed to effectively manage safety in the workplace.

  • Process mapping is a powerful way of organising and managing work activities to create value for your customers and other interested parties.

    The process approach introduces horizontal management, crossing the barriers between different functional units and unifying their focus to the main goals of the organisation. Process mapping is an effective improvement tool that will help you better understand, simplify and improve your business activities.

  • Project managers, planners and schedulers are expected to provide senior management with metrics to drive decisions. One meaningful metric is Earned Value management (EVM) aka the ‘S’ Curve. In Microsoft Project, EVM automatically flows from standard building blocks that are best practice.

    To succeed, every project should have a sound Work Breakdown Structure (WBS) and processes to monitor execution of the project plan and control deviations. To do that you need a snapshot of your plan (Baseline) against which you can compare the project’s actual performance (Actuals) and a method of recording ‘Actuals’ (Tracking and Advanced Tracking).

    This program provides participants with skills in accurately tracking project progress and providing meaningful analysis using Earned  Value Management (‘S’ Curve).

  • This program provides you with further skills in Microsoft Excel. You will learn how to identify ranges with names, protect worksheets and files, apply functions, link worksheets, audit files and create templates.
  • Managing time effectively is about doing relevant things efficiently. Participants will be provided with tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don’t. Managers and non-managers will gain more control of their workload.

  • This program explores the skills required to create highly effective and engaging presentations and deliver them with confidence and style. The learning environment is comfortable, safe and fun with many opportunities to practice.

  • This program presents useful time savers in Microsoft Word.  It introduces skills to create forms and other easy-to-use standard documents, shows how to create pre-formatted elements and teaches how to customise Word.
  • Why you need to be flexible on the inside for optimal health.
  • This program introduces additional skills to develop your knowledge of Microsoft Excel by focusing on advanced functions and productivity tools.
  • People do not work alone. In order to be successful in whatever field you enter you must be able to positively influence the people around you in order to gain cooperation, respect and support.

    This program is designed to develop the personal insight necessary to work effectively with people, to avoid unnecessary conflict situations, to read people’s reactions and to modify your approach when appropriate. Maximise your ability to be viewed positively at work, and in all aspects of your life. Once you have grasped the basic concepts of what makes interpersonal communication work, you will find all of your relationships improving and your stress level dropping accordingly.

  • Every day at work we need to raise an issue, initiate change, make a request or respond to the demands of others. Each of these situations would benefit from having one or both parties being more skilful in the art of influencing and persuading. This program enhances your knowledge and skills, whether you are dealing with a colleague, customer or stakeholder.

  • This program is a great choice for gaining the basic skills to get started with Microsoft Outlook, Word, Excel and PowerPoint. It’s an ideal program for new users of Microsoft or those who don’t feel confident using it.
  • With Adobe Acrobat you can create PDF files from electronic documents and different file formats, preserving the original document layout and content. This program provides the skills needed in Acrobat to create, edit and secure files.
  • Join us for breakfast as Dr Anne Aly MP FAIM, Labor Federal Member for Cowan, shares her personal leadership story.
  • Managers, supervisors and staff are held accountable for achieving their organisation’s outcomes. This highly practical and interactive program will provide participants with the tools to prepare successful budgets and business plans which will assist employees to achieve their organisation’s goals.
  • This program provides the knowledge and skills to build a successful HR strategy which will enable the achievement of organisational goals. The program also focuses on the behaviours required of HR professionals to influence at a strategic level within the organisation.
  • Supervisors who attend this popular and fundamental training program become much more effective and productive in their role. They also have fewer problems within their workplace because they are sensitive to what motivates their staff, are better at solving problems and have improved leadership skills.

    Effective introductory training enables supervisors to reach their optimum level of effectiveness faster than those who simply learn on-the-job or are ‘thrown in at the deep end’. This program explores the relationships between supervisor and worker. It shows group or team leaders the functions of effective groups or teams and how to weld together concerns of task, team and individual to achieve identified objectives.

  • Planning at the organisational level sets the direction and influences activities at the team and individual level. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Other important by-products of the planning process are increased customer satisfaction and the capacity to manage change more effectively. Sound planning is essential if an organisation is to reach its desired goals and the implementation of that plan is an important key to success.
  • This program shows you how to use Microsoft Visio to create and manipulate drawings, diagrams, flowcharts and organisational charts. It introduces you to the Visio drawing tools and stencils.

  • This program covers the advanced features of Microsoft Access, focusing on advanced database design and database development essentials.

  • This program introduces the most important formatting features in Microsoft Word, focussing on paragraph and page formatting.
  • This program is designed to provide managers with the skills and knowledge to implement and cope with change in the workplace. Such skills are essential for every manager given the rapid pace of change and the need to influence the process toward organisational outcomes.

  • For more than 40 years, the AIM WA+UWA Business School Executive Education’s Advanced Management Program (AMP) has been a trusted pathway for professionals and managers wanting to take the next step in executive leadership. The AMP is designed to challenge and empower leaders to obtain a deeper understanding of their leadership capabilities and management expertise, as they increasingly contribute to the senior levels of their organisations. However, as busy leaders and managers we do not often get the chance to take a look from a different perspective at what we do each day and why we do it.

    Participants on this week-long intensive residential program access the best leading management models, frameworks and theories with tailored leadership skills development. The AMP complements senior management career planning for future leaders by offering tailored management skills development. It also offers the best of applied leadership and management theory found in the world’s most respected executive MBA programs. Leaders are encouraged to challenge their perspectives of organisation’s strategy and operations, augmented by insights into their individual leadership values and capabilities. The AMP encourages participants to release themselves from traditional work practices in order to step back and integrate broader insights into new concepts and management challenges.

    The AMP is facilitated by a globally respected team of faculty and commercial presenters from The University of Western Australia Business School. Learning is achieved through interactive teaching, guided discussion, case study analysis, syndicate projects, peer review and personal coaching methodologies. Cutting edge case examples are used from the West Australia, Australian and global economies, including from leading global business schools. 

    Condensed from its origins in business school based, accredited Executive MBA programs, the AMP includes the basic building blocks of management theory strategic and financial management; managing human capital; organisational performance; negotiation skills; and innovation, change and marketing management. “Best of Breed” chief executive guest speakers present on a range of topics including leadership, sustainability, growth and talent retention and attraction.

    Complementing the management skills content in the program is a series of presentations, experiential activities and individual coaching designed to facilitate self-reflection and increase an individual’s managerial effectiveness and leadership potential. Participants undertake 360o assessment prior to the program, receive individualised executive coaching, examine their ability to work in teams and cross cultural situations, examine their leadership skills, and their ability to achieve peak performance and work life balance. 

    • 5 day face-to-face learning
    • 3 month learning experience
    • 12 month learning journey
    • Leading to a Certificate IV or Diploma of Leadership and Management.

    This intensive program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.

    The Frontline Leader - Intensive Program begins with participants gaining access to a range of online resources, prior to the face-to-face component. These resources set up the program content, offer opportunities for reflection on their current role and prepare them for the whole program.

    The 5 days of face-to-face content is delivered in a very different way. You will be on the move all week, learning in small groups, completing activities, case studies and simulations and using a variety of blended learning and flipped classroom technologies. All of which are designed to engage all learning styles and maximise your learning potential.

    Following the face-to-face session, participants benefit from 3 x 1 hour coaching sessions. These can be used to reinforce the learning or support your progress towards gaining the Nationally Recognised qualification.

    Still more online resources become available after the program as you embark on your assessment to demonstrate your application of the learning in your workplace.

  • This program is designed to further develop the essential aspects of the supervisor’s role and increase their ability to work at a higher supervisory level within an organisation. The program builds on existing key skills and knowledge of people management. It examines at a greater depth communication issues, leadership and the changing role of supervisors.
  • The breadth of business improvement methodologies available in today’s market can be confusing for businesses looking to improve. Which methodology should the business choose? Which will suit their current environment and goals? This program takes away the confusion of choosing by covering all the core business improvement methodologies.

    The program provides, amongst others, the fundamentals of Lean, Six Sigma and business process management.

    Successful completion of the assessment for MSS40316 Certificate IV in Competitive Systems and Practices will enable you to not only receive the Nationally Recognised qualification but also the Six Sigma Green Belt Certification.  The fee for this certification is included in the Certificate IV qualification assessment fee.

    This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

  • This program will provide you with new and advanced skills when working within Microsoft Excel.
  • This program introduces you to the most important features of Microsoft Excel. You will learn how to design, format and print spreadsheets, how to create charts and how to develop formulas and functions.
  • Learn how you can significantly improve your chances of success at an interview, as well as how to avoid the online pitfalls that can seriously impact your professional reputation.
  • This program is designed to polish and develop the management style and skills of new managers or others in line for management responsibilities. It offers a unique opportunity to explore the fundamentals of self-management and managing the performance of others. It covers a range of people management skills and introduces participants to practical tools and strategies. Additional to the core interpersonal skills, the program also covers managing performance, conflict and change.

    This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

  • Resilience is a pre-requisite for anyone to survive in the modern world. Its importance is magnified when we are in high stress roles or environments where the pressure to perform is great, but the resources to achieve the outcome are missing. The second scenario where resilience is crucial is when things go wrong: your career derails, a major project goes astray or your organisation has a public or private disaster. In both cases we need practical, behaviourally based techniques to ride out the difficult times and respond with improved performance.

  • This program provides an overview of managing a project for those involved in low value, low risk projects.

    The content includes a conceptual understanding of the four phases of project management – initiation, development, implementation and finalisation.

    A practical activity provides an opportunity for participants to practice the concepts and language of project management. An understanding of the team skills vital to project success forms an integral part of the program.

  • Market forces place increased pressure on organisations to improve their products and services. To remain competitive in this environment, organisations must continually seek ways to improve all aspects of their business, including workplace relationships, processes, products and services. While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to pro-active (plan to get it right the first time).

    Through case studies and activities, this practical program will equip participants with the vital skills and knowledge to ensure the quality and continuous improvement approach becomes a natural way of thinking.

  • Goleman's research and insights have had a transformational impact on the world of business and beyond
  • Decision making is at the heart of good management and leadership. It is often the defining characteristic of admired managers, yet it is largely misunderstood and rarely taught to practising or aspiring managers. This program explores a wide range of approaches to decision making in order to increase both awareness and skill to acquire judgment when you really need to make a good call.

  • Stress has become such a major part of our lives to the point where it has reached epidemic proportions. It can determine the efficiency of both individuals and organisations. While stress is unavoidable, we can understand and harness its powerful energy to create the lifestyles we want for ourselves. This program teaches participants how to handle stress and use it positively – a valuable asset in today’s busy world. It also helps us to understand ‘good’ and ‘bad’ stress.

  • The ability to write clearly and effectively is a critical professional skill. This program will assist participants to plan, organise and structure their writing to achieve better results with written business communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader oriented and communicate clearly and effectively.

  • For today’s marketplace, it’s not only what we offer, but how we deliver it that determines success.

    This program will provide participants with the knowledge and skills to ensure that products and services are delivered to standards agreed by the organisation and the customer. Using practical examples and case studies, this program will revitalise your approach to service.

  • Are you contributing to managerial effectiveness? This program will improve your awareness of day-to-day managerial needs and develop your planning and organisational skills. You will also develop your skills at anticipating the needs of the manager or managerial team. With your understanding of these needs and your skills for thinking ahead, you will become a more valuable member of the team.

    Coordinated manager/assistant teams can be extraordinarily productive. The manager’s time is freed to tackle more strategic, longer term thinking, whilst the assistant has a more interesting job coordinating the tasks and activities of the work area.

  • This program outlines and reinforces the need for taking personal control over time and being responsible for the outcomes. You will also develop the skills to recognise and balance your own and your teams time management to enhance performance and efficiency.

  • Microsoft Excel is the main tool for many people working with financial information and this program introduces the financial tools and formulae available in Excel.


  • AIM WA support the not-for-profit community Mar 24 2017
    AIM WA has awarded scholarships to 51 organisations and three individuals for management and leadership training valued over $100,000.
  • AIM WA supports the not-for-profit community Mar 24 2017
    The Australian Institute of Management WA (AIM WA) has awarded scholarships to 51 organisations and three individuals for management and leadership development training valued over $100,000.
  • AIM WA WestBusiness 2016 Pinnacle Award Winners Announced Dec 05 2016
    On Wednesday, November 30, the AIM WA WestBusiness Pinnacle Award winners were announced at a Gala Dinner held at Crown Perth.
  • FMG's Power at Pinnacle of WA Business Dec 02 2016
    Fortescue Metals Group chief executive Nev Power was named the WA Business Leader of the Year at the 2016 AIM WA WestBusiness Pinnacle Awards Dinner held at Crown Perth on Wednesday, 30 November.
  • Long-Term Vision Key to Business in Downturn Nov 28 2016
    The AIM WA WestBusiness CEO Voice boardroom lunch held on Thursday 24 November explored Leadership in the Downturn.
  • Prepare to Make Tough Decisions on Aged Care Oct 31 2016
    The AIM WA WestBusiness CEO Voice boardroom lunch held on Thursday 27 October explored WA's aged care industry.
  • Aged-Care Bubble to Burst in 'Perfect Storm' Oct 29 2016
    The AIM WA WestBusiness CEO Voice boardroom lunch held on Thursday 27 October explored WA's aged care industry.
  • Still Life in Iron: Walsh Oct 18 2016
    Former Rio Tinto chief executive Sam Walsh says he "smiles" when pundits say the WA mining boom is over.
  • AIM Leadership Excellence Awards – WA Winners Announced Sep 16 2016
  • 2016 AIM Leadership Excellence Awards Jul 08 2016
    The AIM Leadership Excellence Awards is the preeminent awards program that recognises and celebrates Australia's outstanding leaders.
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