The ability to write clearly and effectively is a critical professional skill. This program will assist participants to plan, organise and structure their writing to achieve better results with written business communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader oriented and communicate clearly and effectively.

Every business needs to ‘sell’ in order to succeed, and not everyone understands how selling is a way of enabling the customer to achieve what they want. This program will introduce participants to the principles of selling in a way that removes the fears that new or non-salespeople have about being seen as high pressure or manipulative. Participants learn how selling is a customer focused, ‘solutions driven’ process as they increase their skill and comfort at selling their organisation’s products and services.

This program highlights the concepts of project management and introduces Microsoft Project’s key features of how to set up a schedule and a resource pool, how to assign resources to tasks and how to track a project.

In this program you will learn critical processes to plan, execute, monitor and control projects. Using a supporting case study, you will plan and create key project documentation to effectively manage and control projects.

This program is a broad and deep exploration of the ten project management knowledge areas and covers essential tools and techniques that address all of the project life cycle, including dealing with risks, issues and changes. It will explain the work breakdown structure that enables project components to be identified and tracked.

This program introduces additional skills to develop your knowledge of Microsoft Excel by focusing on advanced functions and productivity tools.

Managers, supervisors and staff are held accountable for achieving their organisation’s outcomes. This highly practical and interactive program will provide participants with the tools to prepare successful budgets and business plans which will assist employees to achieve their organisation’s goals.

People management skills are an essential element to getting the best from your team. Although there are a large number of skills required, some are more important than others. This program is designed to develop the personal insights necessary to lead, manage and interact with your colleagues effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that they can learn to maximise their own potential and that of their staff.

This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

This program focuses on how to design a new database in Microsoft Access and covers the basic skills needed to create useful databases.

This program is designed to improve and develop the management style and skills of new managers or others in line for management responsibilities. It offers a unique opportunity to explore the fundamentals of self-management and managing the performance of others. It covers a range of people management skills and introduces participants to practical tools and strategies. Additional to the core interpersonal skills, the program also covers managing performance, conflict and change.

This premium program uses a blended learning approach which includes face-to-face sessions, access to our online learning platform and 12 months Professional Membership of AIM WA. Learn more at aimwa.com/blendedlearning

Managing time effectively is about doing relevant things efficiently. Participants will be provided with tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don’t. Managers and non-managers will gain more control of their workload.

This program follows on from the Applied Project Management program for those wanting to gain the Diploma of Project Management. It covers the higher level skills required of project managers to manage the project governance, procurement, costs and people. Participants will be stretched beyond the role of team member to accepting responsibility for the project, its outcomes and ultimately, its success.

With Power Query discover, connect to and import data into Microsoft Excel. Then, using PowerPivot, remodel and enhance the imported data by writing queries through Power Query M language.

This program provides you with further skills in Microsoft Excel. You will learn how to identify ranges with names, protect worksheets and files, apply functions, link worksheets, audit files and create templates.

This program introduces you to the most important features of Microsoft Excel. You will learn how to design, format and print spreadsheets, how to create charts and how to develop formulas and functions.

This program takes participants through the essential elements of being a leader in a workplace environment. In particular, it focuses on creating an understanding of the role of the leader in a modern organisation.

Participants will also explore aspects of leadership that relate to leading teams and individuals, such as flexibility and the capacity to apply a range of leadership styles to suit each situation. This program not only builds awareness of this need but also begins the skill building process that helps create flexibility in leadership. Based around in-depth case studies, participants will be encouraged to identify leadership principles and how they can be applied in their work environment.

Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this program, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.

Promoting a safer working environment is not just a consideration, it is a major reality in today’s workplace. In this program, participants will gain an understanding of the principles and practices that support an effective OHS system and identify safety issues that need to be addressed in their workplace.

For any business department, team or group to work effectively, it is important to ensure that effective workplace relationships exist. This program differentiates between good relationships and effective relationships, and examines ways in which we can ensure this occurs in our workplace.

Participants will explore the role of leadership in building and creating effective workplace relationships through access to and communication of relevant information to ensure agreed outcomes are achieved.

This short, executive level program aims to help participants understand the various decision scenarios they will have to deal with. It equips them with the ability to use appropriate data and decision tools to tackle, with confidence, the decision complexity they face as a leader. Participants will be exposed to a range of tools and techniques to frame their decision making on complex, multi-criteria decisions.

Effective introductory training enables supervisors to reach their optimum level of effectiveness faster than those who simply learn on-the-job or are ‘thrown in at the deep end’. This program explores the relationships between supervisor and worker. It shows group or team leaders the functions of effective groups or teams and how to weld together concerns of task, team and individual to achieve identified objectives.

Meetings are an established part of organisational life, but that doesn’t mean they are done well. This program explores the essential aspects of preparing for and recording the outcomes of efficient and effective meetings.

If you are new to project management, this program provides an introduction to the discipline and what is required to manage projects from a project team member’s perspective. The program will introduce the ten project management knowledge areas and the project lifecycle.

Using a supporting case study you will work through the basic project management processes and discuss how these processes relate back to your own workplace experiences.

Crucial Conversations^® is a two day program that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics at all levels of your organisation. By learning how to speak and be heard (and encouraging others to do the same), you’ll gather the best ideas, make the highest quality decisions, and then act on your decisions with unity and commitment.

This program is an introduction to Adobe Photoshop, showing how to create professional looking images. It discusses the different uses of images and familiarises participants with the Photoshop environment and with raster and vector graphics.

This program focuses on Excel’s array formulas; extremely powerful formulas that can perform complex calculations on one or more series of data values. They are very useful in decision and financial modelling.