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Service, Sales and Marketing

Develop your skills in building relationships, delivering great service, and communicating your unique value to your organisation's stakeholders.
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The Sales Professional

Sharpen your effectiveness in an ever-changing sales environment. In this sales course, you will explore and practice the skills to continuously move your prospects forward toward closing deals.

What attendees are saying...

"Great course - looking forward to implementing the skills learnt at my workplace. "

Building Client Relationships

Next available date
2 days - 09 September, 2024

Developing healthy relationships with clients and stakeholders is fundamental to running a successful sales strategy within an organisation. This course covers several aspects of client relationships from first contact through to maintaining and improving those relationships over the longer term.

Developing a Successful Business Plan

Next available date
2 days - 21 March, 2024

This highly practical and interactive course will provide you with a clear framework to prepare a successful business plan and to tailor it to the needs of your organisation or business unit.

How to Deliver Great Service

Next available date
1 day - 11 March, 2024

First impressions really do count. Discover what great customer service looks like in order to make this a positive impression every time. This course covers both external and internal customers and will also offer practical steps on how to handle difficult customers.

Introduction to Selling

Next available date
1 day - 10 April, 2024

Sell customer focused solutions to meet customer needs. This course is ideal for people who are new to selling or who consider themselves as 'non-salespeople'. You'll discover the essential principles of selling and we'll remove any fear you may have of being seen as high pressure or manipulative. 

The Sales Professional

Next available date
3 days - 25 March, 2024

Sharpen your effectiveness in an ever-changing sales environment. In this sales course, you will explore and practice the skills to continuously move your prospects forward toward closing deals.

Upcoming event
Event

As leaders how do we effectively collaborate to bring about change in an era when the nature of work itself is changing? What do executives need to consider in this new environment? How do leaders navigate and interpret an ambiguous landscape to formulate effective strategies?  

Throughout this immersive residential program, you will engage in the famous Harvard Business School case study model to explore scenarios and apply the learnings back into your own organisation.

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Interested in taking a course but unsure where to start?

AIM WA has a library full of possibilities to advance your career, train your team and move you towards your career goals. Explore our courses to find the best fit for you.

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