Courses

Frontline Management and Supervision

These courses help you manage people, plus translate the organisation’s strategy into day-to-day tasks to achieve key goals and outcomes. By completing these short courses, you'll gain the skills to lead with confidence and optimise team success.

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The Frontline Leader Program The Frontline Leader Program
Featured

The Frontline Leader Program

The Frontline Leader Program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.

What attendees are saying...

"I have taken a lot out of this program. Really enjoyed the facilitator's quality and delivery, they deserve a huge congrats from myself."

Matt Muir
INPEX
Operations Service Tech

Continuous Improvement


Every organisation can get better; the key is knowing how. This hands-on course helps you shift from quick fixes to lasting improvement by applying proven tools and techniques. 

You will learn how to identify opportunities, engage your team, and create practical, sustainable changes that make work smarter, faster and more effective every day.

Creating a High Performance Team

Next available date
1 day - 20 October, 2026


High performance does not happen by chance; it is created through clarity, trust and purposeful leadership. This course gives you practical tools to bring people together, strengthen communication and build a culture where diverse strengths lift the whole team.

You will learn how to set direction, support individuals and create the conditions where teamwork becomes a genuine advantage.

Effective Workplace Relationships

Next available date
1 day - 10 February, 2027


Great working relationships do not happen by accident. They grow from clarity, respect and the way you show up each day. This course gives you practical tools to communicate with confidence, navigate tricky moments and create shared understanding.

You will learn how to build trust and connection so your team feels supported, engaged and ready to work well together.

Experienced Supervisor

Next available date
3 days - 30 November, 2026


As your responsibilities grow, so does the need for confident, strategic leadership. This course helps you build on your existing experience and sharpen the skills that matter most.

You will learn how to influence outcomes, support your team through change and lead with clarity so you can step into the next stage of your leadership journey with confidence.

Leading a Diverse Workforce

Next available date
1 day - 20 November, 2026


Leaders play a critical role in turning diversity into inclusion, performance and innovation.

This program gives you practical tools to understand how identity and difference show up at work, build psychological safety and inclusive practices, and harness varied perspectives for better decisions and results.

Leading for Performance

Next available date
1 day - 03 November, 2026


People do their best work when they know what is expected and feel supported to get there. This course gives you practical, everyday tools to guide performance with confidence and care.

You will learn how to set clear expectations, offer thoughtful feedback and address performance gaps in ways that build trust, strengthen accountability and help your team succeed.

New Supervisor

Next available date
2 days - 12 November, 2026


Stepping into leadership for the first time can feel both exciting and unfamiliar. This course helps you build the confidence, clarity and people skills needed to guide others effectively.

You will learn how to communicate expectations, support team performance and approach early leadership challenges with a steady, human-centred approach.

Operational Plans


Clear, thoughtful planning gives teams the direction and confidence they need to deliver meaningful results. This course helps you understand how operational plans translate organisational goals into practical action.

You will learn how to develop, implement and review plans that strengthen performance, improve processes and support your organisation through change.

Personal Work Priorities and Professional Development


In a workplace that moves quickly, clarity about what matters most is essential. This course helps you step back, refocus and build practical habits that support both your performance and wellbeing.

You will learn how to set meaningful priorities, manage competing demands and shape your professional development with confidence and purpose.

Workplace Leadership

Next available date
1 day - 29 October, 2026


Leading well today means more than managing tasks; it requires clarity, trust and the confidence to guide others through change and ambiguity. This course helps you understand your impact as a leader and build the practical skills to lead with intention. 

You will explore how to communicate with influence, make sound decisions and strengthen the relationships that support effective leadership.

Explore Frontline Management and Supervision Qualifications
Qualification

Leading a team while still delivering your own work takes real skill. This qualification is for developing and emerging leaders and managers in a range of industries. At this level, you take responsibility for your own performance, provide leadership, guidance and support to others and help organise and monitor your team's output. You solve a defined range of predictable and unpredictable problems, and you analyse and evaluate information from a variety of sources.

Qualification

The decisions that shape where an organisation goes next need leaders who can think strategically and act on it. This qualification is for people who apply specialised knowledge and skills, together with leadership and management experience, across a range of industries. At this level, you use initiative and judgement to plan and implement leadership and management functions, and you are accountable for personal and team outcomes. You analyse and bring together information from a variety of sources, share your knowledge with others and respond to complex problems with creative and well-reasoned ideas.

Interested in taking a course but unsure where to start?

AIMWA has a library full of possibilities to advance your career, train your team and move you towards your career goals. Explore our courses to find the best fit for you.

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