Frontline Management and Supervision

To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.

This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

Using case studies and simulation exercises, this course examines strategies to ensure your team works effectively together to achieve a set of goals and objectives.

In life, things go wrong from time to time but it’s how we face those challenges that can make all the difference. On this course you will learn practical, behaviourally based techniques to help you rebound quickly and positively after facing difficulties.

Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.

Through diverse and exciting learning approaches, this program is designed to empower and train new leaders. Guided by experienced facilitators and coaches, this program has been tailored to accelerate the development of our next generation of leaders.

Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff. 

This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.

The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.

Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth, Bunbury, Geraldton and Kalgoorlie.

If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.

This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.

This course will assist managers, supervisors and team leaders to understand their responsibilities under our WHS laws and develop the skills needed to effectively manage safety in the workplace.

Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical.