The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
1 Day
Communication between all levels of responsibilities is required for people to identify how their role fits into the organisation’s direction.
Managing the performance of others is an ongoing cycle of planning with people what they are to achieve, helping them with their day-to-day activities, reviewing their performance and collaboratively helping them to meet required outcomes as well as ensuring they develop their skills and knowledge. The cycle is demonstrated using role plays and case studies during the course.
People who have responsibility to manage the performance of staff who report to them directly and those who are part of the leadership team, including frontline managers and team leaders.
Note: This program does not cover creating performance review processes or systems. Refer to the Performance Management program.
Participants should be able to:
Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth and select regional locations.
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
Using case studies and simulation exercises, this course will help you to implement strategies to ensure your team works effectively together to achieve a set of goals and objectives. This course runs in Perth and select regional locations.
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity. This course runs in Perth and Bunbury.