Manage People Performance

The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.

Location
Date
Duration

1 Day

Time (AWST)
Address
Participants
Total

Overview

Communication between all levels of responsibilities is required for people to identify how their role fits into the organisation’s direction.

Managing the performance of others is an ongoing cycle of planning with people what they are to achieve, helping them with their day-to-day activities, reviewing their performance and collaboratively helping them to meet required outcomes as well as ensuring they develop their skills and knowledge. The cycle is demonstrated using role plays and case studies during the course.

Who will benefit

People who have responsibility to manage the performance of staff who report to them directly and those who are part of the leadership team, including frontline managers and team leaders.

Content

  • Performance management approaches
  • Providing feedback to team members
  • Monitoring and reviewing individual performance
  • Identifying performance standards and indications of success
  • Managing under-performance of individuals.

Note: This program does not cover creating performance review processes or systems. Refer to the Performance Management program.

Learning Outcomes

Participants should be able to:

  • Identify good performance of individuals and teams
  • Address the performance related issues of individuals
  • Build and support commitment within the team.
Related Results

This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.

Using case studies and simulation exercises, this course will help you to implement strategies to ensure your team works effectively together to achieve a set of goals and objectives.

This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.

Through diverse and exciting learning approaches, this program is designed to empower and train new leaders. Guided by experienced facilitators and coaches, this program has been tailored to accelerate the development of our next generation of leaders.

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs