Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff.
The Experienced Supervisor course will further develop the essential aspects of the supervisor’s role and increase your ability to work at a higher supervisory level within an organisation. This course builds on existing key skills and knowledge of people management.
Over three days, you will explore how the role of an experienced supervisor is changing and how it relates to your team. You will learn how to find opportunities for growth and create an action plan to improve performance. This supervisor course will also help you understand your own leadership style and how it affects the people you supervise.
Those who have been frontline managers, supervisors and team leaders for at least two or three years. In particular, people who are seeking to enhance skills in operations management, activity planning and maintaining positive internal and external relationships.
• Changing role of the supervisor
• Setting objectives
• Assessing and scheduling time effectively
• Performance improvement
• Leadership skills for supervisors
• Communication techniques
• Developing high performance teams
• Operational planning.
You will learn to:
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.