Operational Plans

If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.


1 Day

Time (AWST)


Planning at the organisational level sets the direction and influences activities carried out by teams and individuals. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.

Who will benefit

All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.


  • Understand the purpose of operational planning and how best to implement one in your organisation
  • Examine supporting case studies to discover how operational plans work
  • Learn to manage operational resources
  • Evaluating performance.

Learning Outcomes

You will learn to:

  • Develop and/or implement an operational plan
  • Manage operational resources
  • Explore strategies to develop and implement an operational plan specific to your organisation
  • Monitor and review operational performance.


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