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Operational Plans
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is an important key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
1 Day
Overview
Planning at the organisational level sets the direction and influences activities carried out by teams and individuals. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.
Who will benefit
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
Content
- The purpose of planning
- How operational plans work
- Case studies on actual operational plans
- Managing resources
- Evaluating performance.
Learning Outcomes
Participants should be able to:
- Develop and/or implement an operational plan
- Manage operational resources
- Monitor and review operational performance.
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