If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is an important key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
1 Day
Planning at the organisational level sets the direction and influences activities carried out by teams and individuals. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
Participants should be able to:
Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.
Using case studies and simulation exercises, this course examines strategies to ensure your team works effectively together to achieve a set of goals and objectives.
Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical.
This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.