To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
1 Day
While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to proactive (plan to get it right the first time).
Using immersive case studies and other activities, you will explore ways to improve all aspects of your business, including workplace relationships, processes, products and services.
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
Participants should be able to:
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.
This course will assist managers, supervisors and team leaders to understand their responsibilities under our WHS laws and develop the skills needed to effectively manage safety in the workplace.
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
The Emerging Leaders Program (ELP) incorporates diverse and exciting learning approaches. Fully residential, it puts an intensive focus on performance improvement. This approach coupled with skilled facilitators and coaches ensures the fast-track development of future leaders.