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New Supervisor
Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth, Bunbury, Geraldton, Albany, Kalgoorlie and Karratha.
2 Days
Overview
The New Supervisor course helps develop the skills and techniques required to set the foundations for efficient communication and effective relations between supervisor and staff. The learning outcomes of this course have applications across all industries, including construction, safety, mining, hospitality and government.
Supervisors who attend this popular and fundamental training course become much more effective and productive in their role. They also have fewer problems within their workplace because they are sensitive to what motivates their staff, are better at solving problems and have improved leadership skills.
This supervisor training course explores the management of teams and relationships between supervisor and worker. It shows group or team leaders the functions of effective groups or teams and provides valuable tips and insights on integrating concerns of task, team and individual to support organisational goals.
Who will benefit
Recently appointed or potential supervisors who need to develop an understanding of the key elements of the role. This course may also be suitable for others without formal supervisory training, aspiring to be a more successful team leader or to fulfil a supervisory or mentor role within their area.
Content
- Identifying and using key communication skills
- Effective delegation techniques
- Managing and motivating teams
- Handling performance consequences
- Controlling interpersonal and intergroup conflict
- Applying leadership principles.
Learning Outcomes
You will learn to:
- Recognise human factors affecting the supervisor’s role
- Identify and apply key human resource skills of communication, motivation and delegation
- Manage and resolve interpersonal and intergroup conflict, including performance consequences
- Select and apply appropriate leadership skills to various situations
- Support your organisation's broader operational plan through your newly acquired supervisory skills.
This course is also delivered via a virtual classroom and is indicated by "Virtual" next to the date.
What past course attendees say:
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
In life, things go wrong from time to time but it’s how we face those challenges that can make all the difference. On this course you will learn practical, behaviourally based techniques to help you rebound quickly and positively after facing difficulties.
This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.