Leading a Diverse Workforce

This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.


1 Day



Most people agree that diversity is a good thing for a workplace. However, few recognise that it can be more demanding to manage such a group of people and to realise the full benefits from diverse thinking and perspectives.

The emerging leaders of today need the ability to identify, analyse and engage with people from a variety of backgrounds so they can maximise the benefits of such diversity and achieve the outcomes required in their teams.

Who Will Benefit

This course is relevant to managers, supervisors and team leaders who are required to engage with a diverse workforce to gain their support and joint commitment to identify goals and tasks in the workplace.


  • The principles of diversity and how they impact on work practices
  • Evaluating your current practice against best practice guidelines
  • Factors that influence communication between diverse groups
  • Recognising and creating solutions to overcome diversity issues
  • Accessing appropriate resources to improve diverse relationships at work
  • Exploring your own identity in relation to diversity.

Learning Outcomes

Participants should be able to:

  • Identify the importance of diversity in their day-to-day role
  • Align the legal, moral and ethical aspects of diversity to their team practices and policies
  • Develop a strategy to ensure diversity becomes a positive influence in achieving desired outcomes
  • Identify their own role in enhancing their organisation’s diversity.
Related Results
Manage People Performance

The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.

Experienced Supervisor

The Experienced Supervisor course builds on existing key skills and knowledge of people management. Attendance will enable you to maximise your own potential and that of your staff.

Effective Workplace Relationships

Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.

Operational Plans

If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is an important key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.

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