Leading a Diverse Workforce

This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.


1 Day

Time (AWST)


Most people agree that diversity is a good thing for a workplace. However, few recognise that it can be more demanding to manage such a group of people and to realise the full benefits from diverse thinking and perspectives.

The emerging leaders of today need the ability to identify, analyse and engage with people from a variety of backgrounds so they can maximise the benefits of such diversity and achieve the outcomes required in their teams.

Who will benefit

This course is relevant to managers, supervisors and team leaders who are required to engage with a diverse workforce to gain their support and joint commitment to identify goals and tasks in the workplace.


  • The principles of diversity and how they impact on work practices
  • Evaluating your current practice against best practice guidelines
  • Factors that influence communication between diverse groups
  • Recognising and creating solutions to overcome diversity issues
  • Accessing appropriate resources to improve diverse relationships at work
  • Exploring your own identity in relation to diversity.

Learning Outcomes

Participants should be able to:

  • Identify the importance of diversity in their day-to-day role
  • Align the legal, moral and ethical aspects of diversity to their team practices and policies
  • Develop a strategy to ensure diversity becomes a positive influence in achieving desired outcomes
  • Identify their own role in enhancing their organisation’s diversity.
Related Results

Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical. 

Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff. 

Using case studies and simulation exercises, this course examines strategies to ensure your team works effectively together to achieve a set of goals and objectives.

This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

Workplace Conversations
Calling out for inclusive greetings

Exploring some alternatives to "guys"

Read the article
Courses - Frequently Asked Questions

Get answers to common queries.