Administration

Conducting successful meetings saves the time and frustrations of all participants. This course will develop your knowledge of a chairperson role and hone your meeting management skills.

This course focuses on meetings from the minute-taker's point of view. You'll get practical, confidence-boosting tips that will help you support the Chairperson and make your meetings a success.

Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.

Executive assistants can play a vital role in the effectiveness of their managers. This course improves your awareness of day-to-day managerial needs and will develop your planning and organisational skills.

This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.

Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this course you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.