Overview

This course is designed to improve and develop the management style and skills of individuals new to a management role or others in line for management responsibilities.

With a wide variety and volume of content covered over two days, it offers a unique opportunity for new managers or team leaders to enhance their leadership skills, learn how to efficiently manage a team and get the best out of themselves and others.

Additional to the core interpersonal skills, the course also covers managing performance, conflict, and change. You'll leave with practical tools and strategies to implement in your workplace, which assists with achieving individual goals and the goals of your organisation.

Who will benefit

Individuals recently appointed into management roles, frontline executives or team leaders who wish to upskill consolidate their management style. People who are about to accept a management position or who are planning a career in management.

Content

• The successful new manager
• Communicating with influence
• Goal setting, prioritising and delivering results
• Delegation
• Managing performance and coaching
• Addressing underperformance in individuals
• Handling conflict
• Motivating self and others.