Frequently Asked Questions

We recognise that plans can change and our objective is to support our leaders and managers in their investment in personal and organisational development. Unfortunately, there will be times when transfers or cancellations incur costs. Please refer to our Terms and Conditions. If you are in any doubt about your options, please do not hesitate to contact us to discuss further.

The majority of courses do not have any prerequisites, however there are a few where a level of knowledge is recommended before attending. For example Advanced Excel courses that teach high level functions in Excel. Where prerequisites are required these are clearly shown on the individual course pages.

Yes! At AIM WA we're famous for our catering. Our buffet lunch is designed to keep you well fed and ready to learn for the whole day. We also provide morning and afternoon tea and coffee breaks with snacks and fresh fruit.

Highly recommended by past participants, our Top Performer courses deliver a track record of success and ROI.

We offer a selection of courses delivered live via our virtual classroom. You receive the same content, same course materials and same facilitator as our face-to-face training courses.

The suite of 'mini-series' courses combine short, 90 minute, virtual modules to provide a snapshot on important topics.

Virtual online course delivery methods are interactive and engaging! Our video conferencing platform enables you to engage in plenary discussions, small group work and ask questions during the live, interactive sessions.

With the ability to study from the comfort of your own home or any preferred location, you can fully immerse yourself in the learning process, fostering a deeper understanding and retention of the course material. 

You will need a computer or laptop and reliable internet access. Additionally, having a webcam is highly recommended as it provides the closest opportunity for a face-to-face experience with instructors and fellow participants. Finding a quiet space to work with headphones is also a helpful option. 

A microphone will allow you to connect to the classroom using just your internet connection. There is a Perth-based phone number that will allow you to dial in from your phone. We recommend either a headset or speakerphone so that you can comfortably interact throughout the course.

No, the sessions are live and interactive and are not recorded.

Yes, we’ll provide an electronic copy of the notes.

No, the courses are designed for individuals and are not suitable for groups of attendees. If you have multiple people who would like to attend at the same time please contact us to discuss options.