Facilitate Group Processes

A skilful facilitator can significantly improve the engagement and outcomes of group processes. During this course you'll be exposed to many different techniques to manage a variety of settings, issues and personalities.


3 Days

Time (AWST)


As communication among staff, community and clients becomes increasingly important, managers need to draw on their facilitation skills. This course will assist you to develop the people skills and group process strategies to effectively facilitate meetings and focus groups.

Who will benefit

Facilitators, managers and change agents required to facilitate an outcome.


  • Fundamentals of facilitation
  • Self-awareness
  • Effective communication
  • Communication styles
  • Taking a brief
  • Preparation and structure
  • Group processes.

Learning Outcomes

Participants should be able to:

  • Participate in facilitated sessions
  • Take a client brief
  • Choose and use a range of appropriate group process techniques to facilitate an effective outcome
  • Demonstrate effective communication when facilitating
  • Participate in facilitated peer review.
Related Results

Learn how to deliver high impact training sessions to small groups of 1-5 people within your workplace. Applicable to training in all areas, this course provides an introduction to the general principles of learning and development and insight into the training cycle.

If you want to learn how to deliver high impact training sessions within your workplace, this is the course for you. Applicable to training in all areas, this course introduces the general principles of learning and development, while providing insight into delivering training courses.

This course will help you to learn practical tools to become an effective trainer.

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