Overview

In today’s fast-paced, complex, and often disruptive business environment, change is no longer an event — it’s a constant. Yet, research consistently shows that up to 70% of change initiatives fail. Why? Because organisations often focus on managing change processes rather than leading people through change.

This course is designed to bridge that gap by equipping participants with the skills, mindset, and tools to lead change from the inside out.

Participants will explore both the psychological and operational dimensions of change, learning how to anticipate and manage resistance, build trust, and engage stakeholders effectively. They will dive deep into proven frameworks such as Kotter’s 8-Step Model and Lewin’s Force Field

Analysis, while applying their learning in a practical, hands-on change case challenge that simulates a real-world change scenario.

Through engaging discussions, reflective activities, practical exercises, and collaborative problem-solving, this course goes beyond theory to provide actionable strategies for leading successful change initiatives in any organisation.

Who Will Benefit?

Individuals recently appointed into management roles, frontline executives or team leaders who wish to upskill consolidate their management style. People who are about to accept a management position or who are planning a career in management.

Content:

• Understanding Change Leadership: Explore the critical difference between change management and change leadership, and understand why both are essential. 
  
  
• The Emotions of Change: Delve into the human side of change — from fear and resistance to hope and engagement. Understand the psychological journey through change using models like the Change Curve. Learn how emotional intelligence and empathy can help leaders better support their teams during uncertainty. 
  
  
• Resistance to Change: Learn to recognize different types and sources of resistance in individuals and teams. Use diagnostic tools to uncover hidden barriers and explore effective strategies to engage skeptics and reframe opposition. Workshop includes stakeholder empathy exercises and resistance scenario simulations.
  
  
• Applying Change Models: Learn how to apply Kotter’s 8-Step Model to create structured change plans and use Force Field Analysis to identify and balance driving and restraining forces in your organization.
• Strategic Communication for Change: Learn how to craft and deliver compelling messages that build urgency, inspire action, and foster buy-in across stakeholders. 
  
  
• Team Change Case Challenge: Participants will be presented with a realistic organisational change scenario where they will apply the tools and models from the course to develop a comprehensive leadership response plan. Teams will collaborate to address stakeholder dynamics, resistance, and communication strategies.

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