Overview

Innovation is a way of thinking supported by learnable skills that leaders can apply every day to make progress. This program helps you understand what innovation really means in your workplace and how it can be used to improve services, outcomes and ways of working.

Drawing on real examples, you will identify a current challenge from your organisation and apply a simple, repeatable innovation process to surface new possibilities as you work toward a solution.

Who should attend?

Leaders and managers who want to make innovation part of everyday work, bring forward fresh ideas and connect innovation efforts to meaningful outcomes for their organisation and stakeholders.

Content

• What innovation is and isn’t: Clarify the meaning of innovation, dispel common myths and build a shared language for practical improvement
• Types of innovation: Explore service, process, behavioural and system-level innovation and identify where opportunities exist in your context
• Leadership behaviours for innovation: Learn everyday behaviours that encourage curiosity, learning and progress, and how to model them consistently
• Psychological safety for innovation: Understand how to create a climate where people share ideas, test assumptions and speak up about risks
• A basic innovation process: Work with a simple, repeatable framework to define problems, generate options, test quickly and learn
• Identifying and responding to barriers: Surface and respond to likely constraints such as regulation, approvals, resources and scrutiny
• Collaborating across teams: Use cross-functional tools to broaden perspectives, improve solutions and build buy-in
• Planning for innovation: Create a practical plan to apply the process to a current challenge and sustain innovation in day-to-day work.