(08) 9383 8000
Managing People Who Don't Work for You
Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
2 Days
Overview
Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this course, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.
Who will benefit
People in a project management, supervisory or management role that requires them to gain the cooperation and contribution from other people outside their direct hierarchical control and authority.
Content
- Defining the task and input needed
- Identifying who can or needs to provide the input
- Creating a shared vision and clear expectations
- Eliminating real or perceived barriers to the input of others
- Establishing the rules of engagement and trust
- Influencing and negotiation skills
- Role of power and authority
- Alliance building
- Blending project teams and tasks
- Conflict resolution
- Effective meetings
- Feedback and celebrating success.
Learning Outcomes
Participants should be able to:
- Define the benefits of collaboration
- Identify and remove barriers to the contribution of others
- Use influence and negotiation to manage the impact of power and authority
- Develop a plan for the integration of project teams or diverse contributors to a project
- Manage conflict through open, clear communication.
This program has been designed for individuals in mid to senior level management roles who aspire towards an executive level position. The approach and facilitation style of the program is tailored to create the ideal learning environment for exploring the topics that matter most to managers in those roles.
This course will examine the leadership mindset and give you the confidence to step forward and take responsibility for existing and new challenges.
The Frontline Leader program is the essential development experience for managers, supervisors, team leaders and frontline managers. The program combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.
This course runs in Perth, Bunbury, Kalgoorlie and Geraldton.
Learning how to manage people effectively is crucial in optimising your performance as a professional. This people management skills training course will give you the tools to manage staff efficiently and effectively and nurture your growth to become a better leader and manager in your field. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie and Albany.