Managing People Who Don't Work for You

Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.

Location
Date
Duration

2 Days

Time (AWST)
Address
Participants
Total

Overview

Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this course, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.

Who will benefit

People in a project management, supervisory or management role that requires them to gain the cooperation and contribution from other people outside their direct hierarchical control and authority.

 

Content

  • Defining the task and input needed
  • Identifying who can or needs to provide the input
  • Creating a shared vision and clear expectations
  • Eliminating real or perceived barriers to the input of others
  • Establishing the rules of engagement and trust
  • Influencing and negotiation skills
  • Role of power and authority
  • Alliance building
  • Blending project teams and tasks
  • Conflict resolution
  • Effective meetings
  • Feedback and celebrating success. 

Learning Outcomes

Participants should be able to:

  • Define the benefits of collaboration
  • Identify and remove barriers to the contribution of others
  • Use influence and negotiation to manage the impact of power and authority
  • Develop a plan for the integration of project teams or diverse contributors to a project
  • Manage conflict through open, clear communication.
Related Results

At last, an easy to access, affordable snapshot of the key roles and responsibilities of Directors and senior officers in Not-for-Profits, Co-operatives, Charities and Civic organisations. 

The course is aimed at medium sized organisations, and individuals within those organisations, who have realised that they need to start looking seriously at their carbon footprint. The content will help you understand where you are now, so that you can set realistic and sustainable targets and plans to contribute to the worldwide movement towards Net Zero.

Learn to function at your best with insights from the latest research and brain science into personal productivity and decision making. This course will explore a range of different techniques to give you a new toolkit of skills.

To increase your leadership abilities, you must learn how to influence the people you lead. This course helps you understand how you are perceived by your team, how to impact those perceptions and leverage your strengths to foster a more positive work environment.

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs