Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
2 Days
Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this course, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.
People in a project management, supervisory or management role that requires them to gain the cooperation and contribution from other people outside their direct hierarchical control and authority.
Participants should be able to:
People are an organisation's greatest asset! Managers can take an active part in addressing and responding to specific opportunities to improve the performance of their employees. This course will help you to develop the coaching skills to support and sustain improved performance by others.
Change is a constant in today's organisations. This course is designed to provide managers with the skills and knowledge to implement and cope with change at the individual, group and organisational levels. The forces provoking change both within and outside organisations are also reviewed as are the causes of resistance to the change agenda.
Staff at all levels can, with training, play a significant role as technical experts or trusted individuals to support the development of other staff. This course introduces the key components of mentoring and the skills required of those who take up the mentoring role.
Learn to function at your best with insights from the latest research and brain science into personal productivity and decision making. This course will explore a range of different techniques to give you a new toolkit of skills.