(08) 9383 8000
Managing People Who Don't Work for You
Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
2 Days
Overview
Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this course, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.
Who will benefit
People in a project management, supervisory or management role that requires them to gain the cooperation and contribution from other people outside their direct hierarchical control and authority.
Content
- Defining the task and input needed
- Identifying who can or needs to provide the input
- Creating a shared vision and clear expectations
- Eliminating real or perceived barriers to the input of others
- Establishing the rules of engagement and trust
- Influencing and negotiation skills
- Role of power and authority
- Alliance building
- Blending project teams and tasks
- Conflict resolution
- Effective meetings
- Feedback and celebrating success.
Learning Outcomes
Participants should be able to:
- Define the benefits of collaboration
- Identify and remove barriers to the contribution of others
- Use influence and negotiation to manage the impact of power and authority
- Develop a plan for the integration of project teams or diverse contributors to a project
- Manage conflict through open, clear communication.
Unlock value through a practical approach to generating new ideas
This course helps you understand what innovation really means in the workplace and how its benefits can be harnessed to improve services, outcomes and ways of working.
The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving.
Build confidence using AI and unlock its practical value in your work
This immersive course is designed to guide non-technical professionals through the mindset and practical skills required to leverage Copilot and AI tools for increased efficiency and productivity.
You need to understand yourself as a leader before you can understand or lead others. This program draws on world-wide leadership research and focuses on the practical application of leadership skills and principles.