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Time Management - Essentials
Time management starts with understanding where your time goes and what gets in the way.
This one-day course helps you identify your main time traps, set clearer priorities and make deliberate choices about how you plan and protect your work.
What to expect
Time pressure can come from competing priorities, frequent interruptions, poor planning, procrastination and taking on too much. While you cannot control every demand, you can change how you organise work, communicate boundaries and respond to common distractions.
During this course, you will review your role and highest-value tasks, then practise techniques for prioritising, scheduling, managing email, protecting focused work and starting tasks you have delayed. You will also explore assertive refusal, delegation and optional ways AI can support routine administration and first-pass planning. You will finish by identifying practical changes to apply at work.
Is this course for you
This course is for anyone who wants practical ways to manage daily workload and competing demands. It is suited to people who are new to formal time management training or want to refresh their approach to prioritising, planning, focus and boundaries.
This course is suited to individuals who want to
clarify which tasks deserve the greatest attention
reduce the impact of time traps and distractions
prioritise and schedule work more deliberately
manage email and interruptions more efficiently
address procrastination and overcommitment
establish clearer boundaries and delegate appropriately
What you will explore
During this training course, you will develop practical techniques for managing your time and workload more effectively. The course focuses on prioritisation, scheduling, email management and assertiveness, helping participants work with greater focus and reduce the pressure of competing demands.
By the end of this training course, you should be able to:
Identify and minimise the impact of time traps
Prioritise and schedule tasks effectively
Develop efficient email management techniques
Prevent overcommitment by being assertive
Combat procrastination
Where this course can take you
Some conversations are about more than communication; they are about action.
In this three-day course, you will learn how to hold others accountable with respect and confidence while strengthening trust and follow-through. Building on Crucial Conversations for Mastering Dialogue, you’ll explore practical ways to motivate without pressure, address performance issues and turn difficult discussions into lasting results.
Challenging conversations can be uncomfortable, but when handled well they can lead to stronger relationships and better outcomes.
In this course, you’ll learn how to approach difficult discussions with confidence and empathy. You’ll explore practical techniques to stay calm under pressure, address issues directly and work toward solutions that maintain trust and respect.
Conflict is a natural part of working with others, but it doesn’t have to be uncomfortable. In this course, you’ll learn how to manage conflict calmly and constructively, using communication and negotiation skills that turn tension into understanding.
You will explore practical ways to find common ground and build stronger, more respectful working relationships.
If you feel nervous speaking in meetings or struggle to find the right words in social situations, this course will help you turn that anxiety into confidence.
You will learn practical ways to relax, express yourself clearly and engage comfortably in both professional and informal conversations.