Time management starts with understanding where your time goes and what gets in the way.
This practical one-day course helps you identify your main time traps, set clearer priorities and make deliberate choices about how you plan and protect your work.
Time pressure can come from competing priorities, frequent interruptions, poor planning, procrastination and taking on too much. While you cannot control every demand, you can change how you organise work, communicate boundaries and respond to common distractions.
During this course, you will review your role and highest-value tasks, then practise techniques for prioritising, scheduling, managing email, protecting focused work and starting tasks you have delayed. You will also explore assertive refusal, delegation and optional ways AI can support routine administration and first-pass planning.
You will finish by identifying practical changes to apply at work.
Is this course for you
This course is for anyone who wants practical ways to manage daily workload and competing demands. It is suited to people who are new to formal time management training or want to refresh their approach to prioritising, planning, focus and boundaries.
This course is suited to individuals who want to
During this training course, you will develop practical techniques for managing your time and workload more effectively. The course focuses on prioritisation, scheduling, email management and assertiveness, helping participants work with greater focus and reduce the pressure of competing demands.
By the end of this training course, you should be able to:
Strong interpersonal skills are essential to a positive and productive workplace. In this course, you’ll learn how to understand yourself and others, manage emotions and communicate in ways that build trust and connection.
Through practical tools and personal insight, you will strengthen your relationships, reduce conflict and create more cooperative, supportive interactions at work.
Respectful communication begins with listening. In this course, you will explore how to build trust and connection with Aboriginal and Torres Strait Islander peoples through genuine engagement and awareness of cultural context.
You will discover practical ways to listen with care, communicate with integrity and strengthen relationships through mutual understanding.
Conflict is a natural part of working with others, but it doesn’t have to be uncomfortable. In this course, you’ll learn how to manage conflict calmly and constructively, using communication and negotiation skills that turn tension into understanding.
You will explore practical ways to find common ground and build stronger, more respectful working relationships.
Good decision making is at the core of effective leadership. In this course, you’ll explore practical tools and techniques to improve your judgement and confidence when it matters most.
You will learn how to analyse options, manage risk and match the right decision-making approach to the situation so you can make sound, well-supported choices at work.