Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
2 days
Clarity and confidence are often seen as the secrets to effective assertive communication. By developing skills to clearly express your views in a confident manner, you are more likely to be successful at getting your message across and be more receptive and open to concerns expressed by others.
Anyone who wants to develop their self-confidence and communicate effectively and assertively with work colleagues at all levels. This assertive communication training is useful in conversations with clients and in personal life.
You will learn to:
This course is designed to help you bust your fears around being on camera. You’ll learn how to live and breathe your brand message, deliver content in a natural way and engage with new audiences through video.
To become truly effective at work we must achieve a balance of our own time and the needs of the job. This course reinforces the need to take control over your behaviour and become responsible for job outcomes as well as simple processes.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.