Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
Clarity and confidence are often seen as the secrets to effective assertive communication. By developing skills to clearly express your views in a confident manner, you are more likely to be successful at getting your message across and be more receptive and open to concerns expressed by others.
Anyone who wants to develop their self-confidence and communicate effectively and assertively with work colleagues at all levels. This assertive communication training is useful in conversations with clients and in personal life.
You will learn to:
This course covers the essential skills of academic assessment writing. It will support your Higher Education by helping you to develop skills in planning, researching, organising, analysing and presenting written assessments in a cohesive and professional manner, using correct English grammar.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.