Assertive Communication for Women

Clear, authentic self-expression and active listening are key ingredients of this course. You will acquire the confidence and skills to communicate highly effectively with people at all levels in your organisation.

Date
Duration

2 days

Time
Location
Participants
Total

Overview

Credibility as contributing members of an organisation is established through the process of communication. Clear, authentic self-expression and active listening are key in effective negotiations and contribute to the reduction of stress in the workplace. Organisations will benefit from having employees who are able to communicate more openly and assertively.

Who Will Benefit

Women who want to develop their self-confidence and communicate effectively and assertively with work colleagues at all levels.

Content

  • Differences between assertion, aggression and non-assertion
  • Development and maintenance of self-confidence
  • Learning how to handle constructive criticism and complaints
  • Appropriateness – choice of time, place and situation
  • Learning how to say "no" when appropriate
  • Expressing positive and negative feelings
  • Rights and responsibilities
  • Using congruent body language
  • Learning to speak assertively in difficult situations.

Learning Outcomes

Participants should be able to:

  • Distinguish between assertive, non-assertive and aggressive behaviour
  • Decide appropriate responses and make use of new skills and strategies learned.
Related Results
Networking for Success

In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.

Crucial Conversations for Mastering Dialogue® plus Crucial Conversations for Accountability®

Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.

Turn Data into Compelling Visual Presentations

The use of data can be helpful to communicate messages to others but sometimes the main message can be lost or an audience can disengage. This course provides practical tips on sifting and using data in such a way to support the main message in a clear, succinct way.

Introduction to Emotional Intelligence

How we manage our own emotions and empathise with other people can have a dramatic impact on our effectiveness at leading people and achieving results. This course increases your emotional awareness, giving you the tools to better manage yourself and others. The course runs in Bunbury on May 1-2.

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs