Assertive Communication for Women

Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, become confident and communicate effectively with people at all levels in your organisation.

Location
Date
Duration

2 days

Time (AWST)
Address
Participants
Total

Overview

Communication is the cornerstone of establishing credibility within an organisation. By embracing clear, authentic self-expression and active listening, effective negotiations become attainable and workplace stress is significantly reduced. The Assertive Communication for Women course improves open and assertive communication, fostering a harmonious and productive organisational environment.

Who will benefit

Women who want to develop their self-confidence and communicate more effectively and assertively with work colleagues at all levels. This assertive communication training also provides value in both client interactions and personal relationships.

Content

  • Differences between assertion, aggression and non-assertion behaviour
  • Development and maintenance of self-confidence
  • Learning how to handle constructive criticism and complaints
  • Evaluate the appropriateness of time, place and situations when dealing with conflict
  • Learning how to say "no" when suitable
  • Expressing positive and negative feelings
  • Rights and responsibilities
  • Using congruent body language
  • Learning to speak assertively in difficult situations.

Learning Outcomes

You will learn to:

  • Distinguish between assertive, non-assertive and aggressive behaviour
  • Be more confident when expressing your personal views
  • Express positive and negative feelings easily through verbal and non-verbal communication
  • Develop confidence in handling constructive criticism and complaints
  • Master the art of navigating challenging conversations with assertive communication strategies
  • Cope with difficult people and situations more effectively.

What past course attendees say:

"This course has taught me a lot more about myself and how I can self-improve at work and home."
Linda Millea
City of Stirling
Planning Officer
"Love the variety of tools offered. A safe environment to share experiences."
Susan Isaacs
Racing & Wagering WA
Software Test Analyst
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