(08) 9383 8000
Assertive Communication for Women
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, become confident and communicate effectively with people at all levels in your organisation.
2 days
Overview
Communication is the cornerstone of establishing credibility within an organisation. By embracing clear, authentic self-expression and active listening, effective negotiations become attainable and workplace stress is significantly reduced. The Assertive Communication for Women course improves open and assertive communication, fostering a harmonious and productive organisational environment.
Who will benefit
Women who want to develop their self-confidence and communicate more effectively and assertively with work colleagues at all levels. This assertive communication training also provides value in both client interactions and personal relationships.
Content
- Differences between assertion, aggression and non-assertion behaviour
- Development and maintenance of self-confidence
- Learning how to handle constructive criticism and complaints
- Evaluate the appropriateness of time, place and situations when dealing with conflict
- Learning how to say "no" when suitable
- Expressing positive and negative feelings
- Rights and responsibilities
- Using congruent body language
- Learning to speak assertively in difficult situations.
Learning Outcomes
You will learn to:
- Distinguish between assertive, non-assertive and aggressive behaviour
- Be more confident when expressing your personal views
- Express positive and negative feelings easily through verbal and non-verbal communication
- Develop confidence in handling constructive criticism and complaints
- Master the art of navigating challenging conversations with assertive communication strategies
- Cope with difficult people and situations more effectively.
What past course attendees say:
Discover how to visualise and organise your thoughts quickly, communicate effectively under pressure, convey your ideas clearly and think on your feet faster. This course will teach you strategies to stay cool under pressure, enabling you to articulate and deliver your message clearly and concisely.
The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.
Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.