Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.
2 Days
Decision making is at the heart of good management and leadership. It is often the defining characteristic of admired managers, yet it is largely misunderstood and rarely taught to practising or aspiring managers. This course explores a wide range of approaches to decision making in order to increase both awareness and skill to acquire judgement when you really need to make a good call.
Practising and aspiring managers who want to increase their skills at making good decisions. The techniques presented in this program are not subject specific so they can be applied to participants from a wide range of industries and workplaces.
Participants should be able to:
Learning how to communicate effectively in the workplace is crucial in optimising your performance. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned. This course runs in Perth, Bunbury and Kalgoorlie.
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.