Improving Your Interpersonal Relationships at Work

The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.

Location

Date

Duration

3 Days

Time (AWST)

Address

Participants

Total

Overview

This short course helps you learn how to improve interpersonal skills that are fundamental to strengthening relationships at work and beyond. When your interpersonal communication works well, you will find your relationships improving and your stress level dropping accordingly.

This Perth based workshop-style course is designed to develop your soft skills, manage your emotions and improve your relationships in the workplace. It will maximise your ability to interact positively at work and in all aspects of your life.

Who will benefit

People who want to gain greater levels of cooperation at work from clients, co-workers, employees and managers. Those who are having difficulty in work relationships and who want to acquire skills to help improve this.

Content

Four behaviours that break down relationships
Trigger behaviours and managing emotions
Developing the right relationship set
Bidding and influencing
Facial expressions and body language
Reading micro facial expressions
Positive emotional ‘bank account’
Behaviour Assessment.

Learning Outcomes

Participants should be able to:

Gain an understanding of their personal communication style and how it is viewed by others
Improve the management of their emotions
Identify and avoid aggression trigger behaviours
Respond non-aggressively when challenged
Identify positive and negative relationship opportunities at work.

Program Requirements

Pre-work will be required prior to attendance on this program.

Optional/Additional Coaching Package:

Fees:

(3 x 1 hour)

$900	Non Member
$800	Corporate / Professional Member

What past course attendees say:

"Awesome facilitator and had great interaction with participants. Overall a very professional course."

Andrew Hardy

Talison Lithium

Laboratory Technician

"Great group learning. The facilitator's engagement made everyone feel very comfortable."

Angela de Paor

Newcrest Mining Ltd.

Superintendent