Executive Education Logo

Advanced Dispute Resolution

Disputes can be small or large, simple or complex. This course harnesses the learnings from current neuro-psychological research into the minds of people in dispute and provides a framework that allows us to attempt to decode the conflict behaviours generating and perpetuating the dispute.

New program!

1 Day



At face-value, many of the disputes we encounter appear to have quite simple solutions, so why can they be so difficult to resolve? Plus, even if resolved, we may be left feeling dissatisfied, wanting to appeal the decision, or find that a new dispute is arising in its place.

You will be presented with accessible explanations of the mental processes that motivate common conflict behaviours and which tend to obstruct constructive negotiations. These can be demands for action or evidence, stone-walling or black-and-white thinking, an unwillingness to perspective-take, and discussions that seem to be disingenuous or to be going in circles.

Once pertinent conflict behaviours have been considered, the research indicates a range of theoretically-derived interventions that seek to reduce emotional arousal and improve understanding. In turn, this can assist in reducing rigidity and increasing the possibility that constructive negotiations can take place. You will be presented with a range of accessible tools that can be employed as appropriate.

Who will benefit

Conflict is natural and is a part of all of our lives. This course will benefit anyone who works in dispute resolution, works in or with conflict, or has an interest in gaining a better understanding of their own conflict behaviours and those of others.


Learning Outcomes

• Disputes: A fair and satisfactory resolution
• An introduction to understanding the mind in conflict
• Practical skill: Decoding conflict behaviours
• An introduction to indicated interventions for conflict behaviours
• Practical skill: Employing indicated interventions.

About the Facilitator

Dr Darren Moroney

B.Psych, PhD (Counselling Psychology)

Darren is a registered psychologist, academic, and nationally accredited mediator.

Currently based in the Mediation Clinic in the University of Western Australia’s Law School, Darren conducts conflict resolution processes across a range of matters and contexts, including workplace and HR, family, and Court-referred Restraining Order matters. He conducts mediations across WA and VIC.

Darren is also a trainer for UWA’s professional National Mediation Accreditation System (NMAS) course and has provided training and consultation to numerous businesses, organisations, and departments, including the Corruption and Crime Commission, WA Police, Australian Federal Police, WA Children’s Court, State Administrative Tribunal, Aboriginal Mediation Service, DMIRS, WA Department of Education, Australian Institute of Family Law Arbitrators and Mediators (AIFLAM), and Anglicare WA.

As a psychologist, Darren utilises a mentalizing-based approach to assist clients with a range of relational and mental health challenges. As an academic, Darren has taught in and conducted research for, the UWA Law School and Curtin University’s Psychology program.

Related Results

This experiential strategy course is targeted at leaders from the public, private and not-for-profit sectors who want to enhance their strategic thinking skills and business problem solving abilities.

Based on extensive and rigorous research in leadership development, this two-day transformational workshop helps you discover what makes you a leader. You'll focus on your core beliefs about leadership, your capability as a leader and how to translate these into deeper, stronger and more influential relationships with other people. 

The energy landscape is changing dramatically, and organisations are called on to adapt to these changes. This program will address the current and future state of the energy industry both in Australia and globally, focusing on upcoming projects, market drivers, issues and challenges.

This distinctive course offers you insights into how negotiations work in practice and – through personal coaching – uncover ways to enhance your own negotiating skills. The focus of the course throughout is on helping you to identify what you can do differently to improve your skill at work-related negotiations.

Courses - Frequently Asked Questions

Get answers to common queries.