Respectful communication begins with listening. In this course, you will explore how to build trust and connection with Aboriginal and Torres Strait Islander peoples through genuine engagement and awareness of cultural context.
You will discover practical ways to listen with care, communicate with integrity and strengthen relationships through mutual understanding.
1 Day
Effective engagement with Aboriginal and Torres Strait Islander peoples depends on humility, deep listening and a strong appreciation of cultural context.
Co-designed with First Nations stakeholders, this program provides practical ways to approach conversations with purpose, build trust through genuine listening and communicate in ways that resonate respectfully.
Participants are encouraged to learn about the specific cultural and language groups they work with and to align practice with local expectations.
Is this course for you
This course is designed for individuals who want to strengthen their capability to engage with Aboriginal people and communities with confidence and respect.
This course is suited to individuals who want to
build confidence when engaging with Aboriginal people or communities
strengthen cultural awareness in their interactions
develop more respectful and effective ways of working with Aboriginal stakeholders
During this course you will explore cultural capability concepts and practise communication approaches that support respectful engagement across diverse workplace contexts.
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. This course runs in Perth and select regional locations.
Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.