(08) 9383 8000
Business Process Improvement for Supervisors and Managers
As demands on organisations increase, business improvement methodologies can help deliver more from the assets we currently have. This course helps supervisors and managers determine which methodologies to apply to their business and how to advocate and implement a business improvement course.
1 Day
Overview
The business environment is becoming tighter and every manager and supervisor needs seek ways to continually improve. Often, there is considerable scope for improvement in the processes that govern everyday work. This course will help you identify and implement those process improvements.
Who will benefit
Supervisors, managers and team leaders looking to understand the core skills of business improvement and leaders looking to understand the various methodologies and when to apply them.
Content
- Process management fundamentals
- Overview of a variety of business improvement methodologies
- What is Lean waste and how is it identified?
- Running a Lean waste reduction project
- Six Sigma DMAIC (Define, Measure, Analyse, Improve and Control) problem solving methodology
- What is the most appropriate methodology for your organisation?
- Identifying and defining a business improvement project
- Launching a business improvement program.
Learning Outcomes
Participants should be able to:
- Apply Lean waste reduction principles
- Apply business process management fundamentals in the workplace
- Understand the background and application of the various improvement methodologies
- Understand Lean and Six Sigma and where they are best applied
- Understand process management and project management and where they are best applied
- Understand the key success factors for championing and maintaining a business improvement program.
Explore the five principles of Lean which will help improve processes and operations through the reduction and elimination of waste within your organisation.
Whilst aimed at auditors, this course provides the skills for anyone to assess the way they do business, evaluate whether it is working for them, and determine ways of doing it better.
This course provides the fundamentals of Lean, Six Sigma and business process management and will help you to decide which tool or methodology to apply to which business problem. It removes the confusion of choosing between conflicting approaches by covering all the core business improvement methodologies.
If you haven't assessed the risk - you are taking it! Risk management is essential for good management practice. This practical guide to risk management will provide managers with effective skills and tools to enable them to identify, analyse, evaluate and manage risks.