(08) 9383 8000
Fundamentals of AI in the Workplace (with Microsoft Copilot Chat)
Build confidence using AI and unlock its practical value in your work
This immersive course is designed to guide non-technical professionals through the mindset and practical skills required to leverage Copilot and AI tools for increased efficiency and productivity.
2 Days
Overview
This practical and engaging training course gives you the essential knowledge and tools to use artificial intelligence safely and effectively in the workplace.
Through guided exercises using a secure instance of Copilot Chat, you will unpack the key concepts behind modern AI in non-technical language and explore how AI can enhance productivity, creativity and decision-making.
The course helps you understand what AI is, how it works, and where it adds value, so you can make informed choices about how to apply these tools responsibly in your organisation.
Who should attend?
Business professionals, managers and non-technical staff who want to understand and use Copilot Chat confidently in their work. It is ideal for anyone exploring how AI can improve efficiency, creativity and outcomes in a practical, ethical way.
Content
- What is AI?: Define artificial intelligence in clear terms and explore examples of how it is transforming the world around us
- How does AI work?: Understand how AI systems learn, process information and generate outputs in everyday business contexts
- Understanding AI algorithms: Develop an accessible understanding of how machine learning and Large Language Models (LLMs) function
- Identifying practical applications: Explore ways to apply Copilot Chat to real workplace challenges and improve efficiency in communication and problem-solving
- Strengths and limitations: Discuss where AI adds value and where human oversight remains essential
- Ethical challenges and frameworks: Examine privacy, transparency and data security considerations for responsible AI use in the context of current Australian policy guidelines
- Managing AI failures and risks: Recognise potential errors, biases and limitations, and learn how to manage and mitigate them effectively
- Leading an AI change initiative: Assess your organisation’s AI maturity and develop a clear action plan for safe adoption and integration.
Learning outcomes
You will learn to:
- Explain the basics of how AI systems work
- Use AI tools for productivity and creativity in a range of tasks
- Apply critical thinking to determine suitable applications for AI in the workplace
- Understand the strengths and limitations of AI in the workplace
- Plan for the ethical challenges and risks presented by AI
- Identify your own and your organisation’s AI maturity
- Draft an AI action plan for workplace implementation.
If you haven't assessed the risk - you are taking it! Risk management is essential for good management practice. This practical guide to risk management will provide managers with effective skills and tools to enable them to identify, analyse, evaluate and manage risks.
The Women in Leadership program is aimed at demonstrating high performance in the workplace, career planning and managing the multifaceted roles of women. Enhance your personal growth and interpersonal influence by refining your communication style, mastering conflict resolution and stress management techniques, and setting personal and professional goals.
This personal leadership course offers the ideal opportunity for leaders who want to enhance their understanding of themselves, develop their personal brand and capabilities and advance their leadership development journey. This course runs in select regional locations.
Learning how to manage people effectively is crucial in optimising your performance as a professional. This people management skills training course will give you the tools to manage staff efficiently and effectively and nurture your growth to become a better leader and manager in your field. This course runs in Perth and select regional locations.