Fundamentals of AI in the Workplace (with Microsoft Copilot Chat)

Build confidence using AI and unlock its practical value in your work

This immersive course is designed to guide non-technical professionals through the mindset and practical skills required to leverage Copilot and AI tools for increased efficiency and productivity.

Location

Date

Duration

2 Days

Time (AWST)

Address

Participants

Total

Overview

This practical and engaging training course gives you the essential knowledge and tools to use artificial intelligence safely and effectively in the workplace.

Through guided exercises using a secure instance of Copilot Chat, you will unpack the key concepts behind modern AI in non-technical language and explore how AI can enhance productivity, creativity and decision-making.

The course helps you understand what AI is, how it works, and where it adds value, so you can make informed choices about how to apply these tools responsibly in your organisation.

Who should attend?

Business professionals, managers and non-technical staff who want to understand and use Copilot Chat confidently in their work. It is ideal for anyone exploring how AI can improve efficiency, creativity and outcomes in a practical, ethical way.

Content

What is AI?: Define artificial intelligence in clear terms and explore examples of how it is transforming the world around us
How does AI work?: Understand how AI systems learn, process information and generate outputs in everyday business contexts
Understanding AI algorithms: Develop an accessible understanding of how machine learning and Large Language Models (LLMs) function
Identifying practical applications: Explore ways to apply Copilot Chat to real workplace challenges and improve efficiency in communication and problem-solving
Strengths and limitations: Discuss where AI adds value and where human oversight remains essential
Ethical challenges and frameworks: Examine privacy, transparency and data security considerations for responsible AI use in the context of current Australian policy guidelines
Managing AI failures and risks: Recognise potential errors, biases and limitations, and learn how to manage and mitigate them effectively
Leading an AI change initiative: Assess your organisation’s AI maturity and develop a clear action plan for safe adoption and integration.

Learning outcomes

You will learn to:

Explain the basics of how AI systems work
Use AI tools for productivity and creativity in a range of tasks
Apply critical thinking to determine suitable applications for AI in the workplace
Understand the strengths and limitations of AI in the workplace
Plan for the ethical challenges and risks presented by AI
Identify your own and your organisation’s AI maturity
Draft an AI action plan for workplace implementation.

What to bring

This is a hands-on course, so there are a few things you will need to bring along.

A laptop or tablet with a keyboard
Active access to Microsoft Copilot Chat, which is available free with a Microsoft account

Bringing your own device lets you apply the learning to real work, so you leave with practical outputs you can use straight away.

You do not need a paid Microsoft 365 subscription for this course. Copilot Chat is the web-based tool, and a standard Microsoft account gives you the access you need. If you are unsure what your account includes, please check with your IT team before attending.

Please note. Some organisations apply security or access restrictions to AI tools, which may limit certain features covered in this course. If your organisation has these policies in place, some activities may not be fully accessible to you. AIMWA is not responsible for access limitations that arise from organisational IT policies.